Kmart

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Category: Lifestyle

Contact Information
New South Wales, Australia

Kmart Reviews

badwolf10 April 1, 2010
$2500 gift card
I did not have a problem finding the Kmart website in question; and it seems perfectly legitimate. Additionally, Patricia Konkle has it backwards--Kmart bought Sears, not the other way around. In general, I've always been pleased with my purchases from Kmart. My only return there was a bit time-consuming, but not difficult.
Dori JTurner April 1, 2010
on line survey
Receipt# 04769 032710 034 52791
Tryed doing this survey and there is no such site. This is fales advertising. Shouldn't put such lies on your receipts it makes you look bad. Stop wasting ink and time. Fix it the problem.
floydene mangrum March 27, 2010
feedback survey/contest
no site found for survey, and contest to win 2500$
Dee-Andra March 10, 2010
Horrible costumer service
To whom reads this:
Its so upsetting to know how Kmart has poor costumer service. I Don't care where the store is located. Costumer service anywhere should be all that matters to any costumer. Tonight I went into Kmart at the North Hollywood location. I went to ask for someones help at the baby's department and all I get was "oh, no one is in that department yet. I think their out on their break" Ok well i didnt ask that- I want to know if someone could help me find something is what i replied back. The guy goes "i'm sorry I dont know that department" OH great. You dont understand that its so retarded to have someone tell me that "it's not their department, sorry" Seriously? I wasnt born yesterday. Places like Kmart rotates their employee's maybe every shift or how ever they work it out but don't sit there and tell me that because its not your department you dont know how to assist me. When you get hired at Kmart or any place like it you are trained to know who Kmart is and what they sell and teach you CS. I understand that some employees are not always doing their jobs to companies standards but Kmart needs to evaluate that so they dont go under and have to be forced to close down beacuse their employee's are dragging clients away. But since no one really could help me out it pissed me off even more so I asked to speak to a manager. The person calls the manager and the manager didnt want to come and speak to me. Manager Linda as known as "coach Linda" She is so un-professional that its discussing to know she works at a store as a manager I think she needs to be re evaluated as a manager.So no wonder That location is so disorganized. Not only the floor staff looks like a "lost puppy" but their manager is no help no guidance what so ever. The last time ive been to Kmart was year's ago, But i had to go there since they had a produce that i needed no other store carried. But I do ask that someone that is high rank and wants to help Kmart stay in business re train the employees. If they dont like their job then they should leave, if they dont like it but has to stay for whatever reason then I think they need to change their attitudes suck it up and treat a consumer as if how they want to be treated.
Jmele10 March 7, 2010
Customer Service
03/07/2010 at 5:32pm. I went to return a couple of items. There was a lady in front of me and the employee that was handling her returns was very polite with her. When it was my turn, the items that I was returning were a cordless shaver for men, a man's shirt that was too big for my son and a bottle of Herbal Essence shampoo that I did not even use. The shirt was on one receipt and the other two items where in another receipt. The employee opened up the box of the shaver to see if anything was missing. Everything was there, so she scanned the item and the receipt for the return. As she was just finishing up the transaction, I noticed that she did not include the shampoo along with the shaver. I let her know nicely that the shampoo was also on that receipt. The employee took out the money for the shaver from the register and slammed to drawer really hard. She handed me the money and exhaled very loudly. She grabbed the shampoo roughly and examined the bottle. She even opened the bottle, squeezed it and then slammed her hand on top of the bottle to close it when with just a finger you can close the bottle. I told her that I didn't even use the shampoo at all. Then she responded in a rude matter that she has to check every item. One thing is the shaver, but a bottle of shampoo, she is being ridiculous. The employee gave did the transaction and gave me the money for the item. She also did the transaction for the shirt quickly, while complaining to her other co-workers that she hates her job.

Honestly, there was no need for her to treat me this way. And she was not even wearing her Kmart uniform...no vest or shirt, her tattoos were all exposed and no name tag. I finally was able to see her name on the return receipt which is Laquenna. She was making a few negative comments about her job out loud as well.

I have shopped in Kmart for many years now and I am so disappointed in how it has been changing throughout the years.

Kmart is really going down the drain when it comes to the people they hire. It's a shame on their part.
cjenkins March 4, 2010
Unapprppriate language from a manager
Im a customer thst shopped at the kmart on 66-26 Metropolitan in middle village, first of all they never have enough employees working, everytime I need help no one is around to assist me, not enough cashiers lines are always long, The store service just i horrible. A few weeks ago I went to pick up a couple of things there and there was a Manager I believe tall african american guy with glasses name tag Kevin on the phone talking very unappropriate, saying the B word the N word, very very foul language I mean come on who hires these type of people .I shop there with my grandkids somestimes, they dont need to hear this type of language. I really hope someone speaks to that manager because I sure wont be shopping there anymore. Very poor business.
FREDDIE DEE March 2, 2010
SHOPPING BASKETS
TO WHOM IT MAY CONCERN; I WAS AT KMART MONDAY 2/28/10.I WAS SHOPPING FOR LUGGAGE, I FOUND THE LUGGAGE I LIKED AND PUT IT IN THE BASKET, AS I WAS SHOPPING I SAW YOU HAD FLOOR RUGS ON SALE, SO I PURCHASED A LARGE FLOOR RUG AND A RUNNER RUG...THERE WERE OTHER ITEMS I SAW AND PURCHASED SOME BEAUTY SUPPLIES.I COULDN'T PUSH THE BASKET, IT WAS GOING ONE WAY, AND I WAS GOING ANOTHER AND NO ONE HELPED ME WITH THIS AS I MADE MY WAY TO THE CHECK-OUT STAND THE CASHIER SAW ME IN TROUBLE AND SHE RUSHED TO HELP ME AND GAVE ME ANOTHER BASKET..I'VE BEEN IN KMART SINCE I WAS A LITTLE GIRL, I'AM NOW A SENIOR CITIZEN THANK-YOU FREDDIE DIANA KELLEY
FREDDIE DEE March 2, 2010
SHOPPING BASKETS
TO WHOM IT MAY CONCERN; I WAS AT KMART MONDAY 2/28/10.I WAS SHOPPING FOR LUGGAGE, I FOUND THE LUGGAGE I LIKED AND PUT IT IN THE BASKET, AS I WAS SHOPPING I SAW YOU HAD FLOOR RUGS ON SALE, SO I PURCHASED A LARGE FLOOR RUG AND A RUNNER RUG...THERE WERE OTHER ITEMS I SAW AND PURCHASED SOME BEAUTY SUPPLIES.I COULDN'T PUSH THE BASKET, IT WAS GOING ONE WAY, AND I WAS GOING ANOTHER AND NO ONE HELPED ME WITH THIS AS I MADE MY WAY TO THE CHECK-OUT STAND THE CASHIER SAW ME IN TROUBLE AND SHE RUSHED TO HELP ME AND GAVE ME ANOTHER BASKET..I'VE BEEN IN KMART SINCE I WAS A LITTLE GIRL, I'AM NOW A SENIOR CITIZEN THANK-YOU FREDDIE DIANA KELLEY
JUANITA SOLTAU March 2, 2010
NO HELP IN STORE
I WAS AT THE STORE TO BUY NIGHTSTANDS AND CHEST I ASK FOR HELP TO LIFT THE ITEMS INTO MY CART AFTER 20MINS. NO ONE CAME TO HELP SO I LIFT THE ITES MY SELF INTO MY CART AND CAR. I AM NOT HAPPY ABOUT THE HELP THAT WAS NOT ON HAND.
Bonnie Weinhold February 28, 2010
Refusing to accept my check
On Saturday, 02/27/2010, my husband and I were at the check out line preparing to pay for our purchases with a personal check, when we were told by the cashier that my check would not be accepted. This put me into a panic because I knew we had much more then the total of my check unless someone, unbeknownced to us, emptied our account.
We paid for our purchases with a credit card and hurried to the bank to investigate why Kmart didn't accept our check. According to the bank, all was in order with our account; they varified our balance and said they could not understand why the check was not accepted by Kmart.
I want you to know that this occurance frighted me horrably! Not only did it make me sick at my stomach, I was a nervous wreck.
We have never had this happen before at Kmart and we shop there and average of three to four times a month.
My receipt #03963 022710 007 02526.
Thank you for your co-operation in this matter.

Bonnie Weinhold

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