receipt number 0951301111000160874 I'm trying to enter the 2500. gift card contest, my name is pamela cyr, [email protected]

Bought two small items from kmart.com that were listed as "in stock" and ready to ship. Ten days later, the order is still "processing". Contacted customer service three times. All they gave me was a of bunch or generic/ scripted responses that didn't help at all. I don't know what has happened to my order, whether it will ship, or whether I can even get my money back. All I know is that I will have to wait an additional 7+ business days for them to check! Seriously, it will take at least a month before I either get my stuff or my money. It should've taken them ten minutes to put my items in an envelope and mail it. How does kmart.com expect to compete with service with like this? Online, there's many competitors and better prices to be found. If they're going to alienate customers like this, then they might as well shut down their website.

requierd more health menu.

I have purchased VitaSmart vitamins for over 15 years from Kmart. I went to purchase the Glucosamine Sulfate 12/28/09 and the shelf was bare for this item. I stood line at the service desk for some time and when I finally got waited on the employee had to call twice to get someone to answer her question if merchandise was is stock. Finally the manager returned her page and she was told rain checks were not available. I asked why(I have gotten them numerous times before) and she said because the store manager refused. I told her Kmart does not need my business anymore if that is how they treat their customers. I could not find a person on the floor to ask about the item.
I shopped this store the day after Thanksgiving at 6AM and none of the sale merchandise was marked. Every item someone wanted an employee had to be contacted and they had to look up the item in the ad. Thanksgiving Day sale signs were still up all over the store.
A very dissatisfied customer,
Doris Clint, 2409 Double Eagle Drive, Mission, TX 78572

i am also one who could not find a web site for this survey from kmart. i like to shop at this store better than walmart.my recipe #is 0712912200903430380. get it fixed or dont offer the survey.