knight sticks
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Category: Business & Finances
Contact Information
Dayton, Ohio, United States
Phone number: 937-478-7646
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knight sticks Reviews
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Sergkuch
September 2, 2010
Electronic Cigarette DO NOT BUY! SCAM!
Hello, I would like to warn everyone to not do business with Knight Sticks. the Customer Service is terrbile! I have purchased cartriges and after one week, I haven't got my shipping confirmation number.! I paid an extra $12.95 to receive EXPRESS shipping.
I call in every day to check on my order status, it is still PENDING. If you are looking into getting an electronic cigaratee, try www.greensmoke.com
Knight Sticks is horrible! they are TRYING to put there customers through ***. The customer service there keeps saying stuff I already know "you placed your order on:" This is a fraudulent company. They DO NOT issue refunds to ANYONE. I reccomend everyone to dipste your credit card charges.
Will NEVER Do business again with Knight Sticks. KNIGHT STICKS IS A SCAM.
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sergkuch
August 19, 2010
Knight Sticks Scam
Hello, I was scammed by KNIGHT STICKS ELECTONIC CIGARETTE and am here to warn others. Knight Sticks is a scam. The Customer service is terrbile. I have spoken with customer service representatives: Debby, Devin from knight sticks they are both rude! They speaches sounded rehearsed many times. I would like to warn everyone to stay away from KNIGHT STICKS! If you are looking to get a Electonic Cigarette, I would really recommend GREENSMOKE Brand as I have NEVER had any problems with them... I also paid for EXPRESS shipping costing me an extra $12.95. I would've never made an order with Knight Sticks if I knew they were a fraudulent company.
Knight Sticks: GO **** Yourself!
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jeanette carden
June 21, 2010
refund
I placed an order, and after a discusion with my hubby decided to cancel the order, about five minutes after placing the order. The women on the phone said "ok it is canceled " this was on the 5th of febuary, on the 22nd of Febuary they took 79.80 out of our account. I called again, they said it was thier mistake and they would refund the money. It is now june 21, almost a full 4 months later and still no refund. I called to day and spoke with Cathleen a superviser, and she is telling me they refunded the money, my bank has it. I called the bank an guess what, they never recieved a refund from them. Cathleen told me to have them call her well the bank doesn't do that and they said that companies knows this and people just eat the cost and never do it again. well I refuse to eat the cost and my bank is filing against them in my behalf. So I am posting this so I can keep others from having to go thru this crap.
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Ann L. Taylor
May 3, 2010
Battery Term
I ordered a knight Stick Electronic Cigarette. It would not stay charged with the USB charger. I then ordered the plug-in charger and a car charger $49.95.
I still could not get the battery unit to charge. I called early last week and complained and they promised to ship me a new battery. It has been a week and I don't have it yet.
Bad business that is costly to the consumer!!!
Ann Taylor
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MGB619
April 5, 2010
Scam
Knight Sticks is a actually a company called Supreme Brands:
Supreme Brands, LLC
7486 La Jolla Blvd. #551
La Jolla, CA 92037
I suggest everyone contact them directly with complaints. The customer service phone numbers typically get you a giggly girl or otherwise extremely unprofessional person. One called me after I partially completed their web form (I read the fine print and declined the offer) and tried to sell me. She hung up on me mid sentence when she realized she wasn't going to get the sale. I called them back and I swear I could hear teenage girls in the background giggling. Like I called a cell phone in a high school cafeteria.
Del Mar CA phone: 858-703-4104
Seriously? This is a business? Even businesses who sell shady products at least PRETEND to be legit.
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smack259
January 25, 2010
Scam
This company is a SERIOUS scam, and they don't even care. My boyfriend ordered the ecigs right before his birthday, recieved them, hated them because of taste and there is no adjustable nicotine levels like any e cig that costs about the same amount and just considered it a loss. Then 19 days after he ordered them, he looked at his bank statement and there were not 1 but 2 charges for bout 45 dollars each. He called them to send the product back to them and the "customer service rep" was insanely rude to him(for lack of words I would like to use). Now I have been in customer service for the past 4 years so far, I have been through my fair share. Later on that night the manager calls him back and proceeds to call him a 3 year old and gave him a conditional not even 1/2 refund of his money only if he agreed not to post any comments on complaintsboard.com or anywhere else except contacting the company itself.
IT GETS BETTER...
She proceeds to threaten him by saying that if he does post anything on any site, even facebook she will use his credit card number and take the money back. This company is a huge scam and only sells these cigs to the US no other country gets these cigs as stated in their privacy policy. I would love to take this company down, anyone with me?
Oh and by the way, if you see anything positive about this company its bull and obviously an employee. If they hadn't mentioned this site I would have never known about complaintsboard.com
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jak45458
January 18, 2010
billing
Can not get through to Knight Sticks to stop future billing. There was not to be any further charges.
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