Took my money a month ago, never shipped the items. they do not return emails or pick up the phone. DO NOT ORDER FROM THEM.

Another irritated customer. I have purchased several knives in the past due to their low prices and the orders arrived somewhat late. My most recent order was placed on Feb. 23, 2010. Today is March 31, 2010 and still no delivery. I have called many times and actually gotten hold of Jason on March 8. He said that the knives were late arriving from manufacturer and should be shipped to me within 2 days. (They are in Orlando, FL and I am in Jacksonville, FL). I called again on March 25 and spoke to Jennifer who told me that the knives had JUST arrived and were being converted in the back of the warhouse at that very moment. Mine would ship the next day. 6 days later and still no knife, only answering machines when I call. On one occasion I told Jason that I had email them with an inquiry and he said that because of their volume of inquiries they rarely check emails and nearly never respond to them.

The critical thing to remember in dealing with companies where you make a purchase on a credit card is that you normally have up to 60 days after making the purchase to file a dispute with your card issuer. Doe's not usually apply to Debit Cards. Trying to get a refund from someone who won't take your calls is a waste of time. Document your problem and file a dispute on the charge. You will eventually get a credit against your account. I am keeping a close eye on the calendar and will be filing one if I don't receive my order. The worst part for him is that I run 26 convenience stores where we sell many novelty knives through other vendors and this could have materialized into something with him. He and I even discussed that possibility.

CB Jacksonville, FL

I ordered a knife from the business's web site. A couple of weeks after my credit card was charged I called the company in inquire as to when it would be delivered. I left numerous messages on their answering machine and sent numerous emails.. none of which where being returned. When I finally reached someone I was being given the runaround.