We stayed at this KOA and were treated like we were the homeless! These are the most uncouth, rude, mean spirited people my son and I have witnessed! We got snookered in for a two for one camping sight in May 2011. They put us by a gang banger who had their children yelling to 11:30 at night! Then, the adults took over, with big flames rising up from their campsite, talking all night on cell, with loud music! QUIET TIME IS 10:30 TO 7:00 AM... NO ONE CAME TO THROW THESE PEOPLE OUT!!!
The guy the next tent over kept yelling "SHUT UP." HE WASN'T HAPPY AND I THOUGHT THERE MIGHT BE GUNS DRAWN! I work in a prison and I know trouble when I see it!!! My son and I went into the car to "sleep." We got zero sleep and I felt like a zombie the next day. They put me, "out of being nice", in a cabin the next day. WE WERE SO EXHAUSTED, WE SLEPT THE ENTIRE NEXT DAY." My son wanted to see Flagstaff that week, so we were told we could pay day to day for the cabin. I did not want to risk being in our tent again, as my son was frightened this could happen again! THE OTHER CABINS WERE EMPTY (THEY HAD 3 OTHER CABINS) EXCEPT FOR 2 DAYS. On the 6th day they threw us out by saying "WE HAVE A RESERVATION. YOU NEED TO LEAVE TODAY." I could not believe this!!! THEN THE MANAGER LET HIS DOG JUMP UP ON ME AND ALMOST PUSHED ME OVER!!! They lied and said they had told me the cabin was reserved! THEY JUST WANTED MY MONEY AS THE CABIN WAS EMPTY!! One said "miscommunication." YEAH, RIGHT. We packed our stuff and the one who pushes her weight around, drives up with an ugly look on her face and says "if you are not out soon, I will charge you for another night. You are 1/2 hour late!" SHE SAID MORE UGLY THINGS WHICH I HAVE ON RECORDER!!! OBVIOUSLY, THEY FORGOT WHO THE CUSTOMER WAS!!! WHILE WE WERE GETTING OUT, THEY SENT SOME WOMAN WITH A WEED EATER TO MAKE A LOT OF NOISE AND KICK UP DIRT ALL AROUND THE CABIN!!! The weeds were there all week, now they do this????? THEY CAN GO ABUSE SOMEONE ELSE!!! WE LEFT AND WENT TO KINGMAN, WHICH WAS VERY NICE, BUT I WILL NEVER GO TO ANOTHER KOA AGAIN AS WHEN I COMPLAINED TO CORPORATE THEY KEPT PUTTING ME OFF AND FINALLY wrote saying "Flagstaff has resolved this. HAPPY CAMPING." CORPORATE CAN SHOVE IT AND CLOSE THEIR DOORS FOR ALL I CARE!!! HAPPY CAMPING TO HELL... TO FLAGSTAFF KOA AND THEIR DUMBER THEN A BOX OF ROCKS UNCUSTOMER SERVICE AT CORPORATE!!!

koa / seattle in the city of kent is the worst rv park i have visited. they are very uptight and inflexible. we pulled in a few minutes after 11am and were informed of their 12 check-in time. we asked to check availability and view the grounds. after that we asked if we could park rv in their spacious parking lot and take our car to go eat and return for the check-in time rather than pay a $20 early check in fee. we asked if since we were so close to check in they would make any concessions they said no. and were told we needed to vacate the premises they didn't appreciate us trying to stall until the noon check in time. we were dumbfounded as we just rolled in after driving all night and were trying to get our bearings in a city we never had visited. as we looked at a map we were told if we didn't leave immediately they would call a tow truck. we were treated as trespassers rather than customers. i will avoid koa as a whole if they allow operators such as these to bear their company name