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dave46alex
May 13, 2011
BATTERIES FOR CAMERA
I bought 4 Kodak batteries for my digital camera @ the exorbitant price of 9.99 GBP. Less than an hour later the batteries ran out having only taken about 30 still pictures. I think this is extremely poor and they were certainly not fit for purpose. I purchased another well known brand and am still using them 10 days later! The words of second shopkeeper are still ringing in my ears, "We used to stock Kodak batteries as well but discontinued them due to the high volume of complaints."
How do I get a refund from Kodak?
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taster88
March 28, 2011
Printer 6150
I replaced my HP all in one printer with a Kodak 6150 all in one printer and hate it. The claim that you use less ink is a joke. I never used this much ink in my life. I used about 8 ink cartridges per year with my HP. I have used 12 Kodak cartridges in less than 6 months. It will cost me three times as much in ink!!! If one of the cartridges run out you cannot simply print in another color or even send a fax, the machine is totally inoperable. HP allows you change colors so you can continue working and the fax continues to work. The print quality is also poor. It actually soaks the paper when printing pictures so the paper is warped and looks like it was wet. It is a terrible machine and this was a replacement since my original purchase constantly jammed the paper. My advice is spend the money on HP!
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Penthawk
December 8, 2010
potential risk to young girls
Kodak is on my mind. Tales of missing photos of 2 young girls stolen from a badly secured package by Kodak. In this world of pornographic/tittilating internet activity the thought scares me rigid but Kodak are not concerned. NOT CONCERNED!!! Made no attempt to respond to phone cals and discussions.
I haven't yet had the courage to tell the mother while I find out what happened.. but I will. 4 missing photos were of her on the beach etc.!! She will hit the roof!! Watch this space.
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Begg
October 13, 2010
Bad customer service
I (sadly) bought 3 Kodak M863 cameras as gifts for family members. All 3 cameras had the same problem. The lens will not open and camera shuts off. First 2 were repaired under warrany. The third is now a few weeks past warranty. Clearly, this is a design flaw in the camera. Kodak's Third World customer service says they are sorry and reads from a script.
I received an e mail last week from a "supervisor" that promised a resolution latter the same day. He must have lost my e mail address.
Kodak really needs to consider renaming their so-called customer service department to something more descriptive. Maybe "customer ignoring" department.
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Frimangole
September 30, 2010
Never use this company ever
I have tried 3 different labs, all of them seemingly unable to print a simple A5 image. They request image sizes to 20x15, which we provided and they still *** up and cut off sections of the photo. If you need 20x15 printed and submit 20x15 images, how can they not fit the page?? Not once did anyone phone to say there is a problem or the images are not the right size etc. They just take money and print their garbage. I would advise anyone that wants to use them DON'T. They are convenient, but can't be relied upon.
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familytree
September 19, 2010
Wrong Pictures
I had picked up my Pictures from Best Buy and did not look till I got home down the road. Wrong Pictures and some other family and got in contact with Kodak and sent them the pictures back. Well they kept the pictures all 100 and told me they did not have my email address on file.Well it has been over a year and asked for the pictures back and have not heard anything. They take your money and no response just telling sorry out of luck. I have now dealt with Kwikpix.ca Wonderful Pictures and fantastic price for Photo Books as well.
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Mellasion
September 14, 2010
Definitely never going to Kodak
Listen to this one, I take in a camera for repair in march 15 2009, month later i get sms that its going to cost R750.00 to repair, i reply with the go ahead, well time goes by and I need to go oversea on personal mather, i left my phone in good care and when i came back the 1st place too was KODAK, when i got their, i'm getting this LAME Ass excuse that they can't find the camera... and i now must phone some dude or the other to make a compromise... Wow next time a customer walks into my shop, i'm gone point them to some random dude in the street to solve my indoor problem... wonder how my customer must feel... but hey if that the kinda trade mark KODAK as what can i say, pay abit extra and deal with professional who know what they doing, because you might as well by a camera off the flea market stand, you probably get better service...
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Leavememalove
September 8, 2010
Holiday memories lost forever
I took 3 of my films of our holiday in Namaqualand to be developed and printed at Kodak at the West Coast Village. I got back photos that looked like it was processed in the early 1960's. I took it to a specialist to see if he can do something about it to save my memories of the beautiful flowers in Namaqualand blooming ONLY ONCE A YEAR AND YOU HAVE TO BOOK A YEAR IN ADVANCE TO GET ACCOMODATION. The specialist said that 1. they forgot to put yellow toner in the printer 2. they have not cleaned the machine in quite a while and that is what messed up our negatives.
Kodak's service is TERRIBLE. I have an excellent Canon camera but I am on my way to buy digital. Kodak is definitely NOT going to see me for printing my photos or any support from me ever again.
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Loumic4
August 22, 2010
Rip off
Kodak ESP-3 may be cheap in ink costs but you pay for what you DON'T use! It takes approx 5-6 color cartridges ($17.99--price increase twice in less than a year) to every 1 black cartridge ($9.99--no price increase). This seems pointless but if you're NOT using any color - why is it being depleted? I called CSR but only India works the call center. NO U.S. located call center. I reached a receptionist in Rochester, NY where the HQS is and was refused to be allowed to speak to any engineer or supervisor.
Bottom line - they are FORCING you to purchase colored ink even if you only print in black!
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Artofzinn
August 11, 2010
Scam
I purchased a kodak all in one printer scanner the 3500 model less than two months ago . the cheap ink they advertise is cheap but I have replaced the cartridges four times and have not printed that much with it . now it has decided not to recognise the new black ink cartridge and I contaced kodak whose response is well we will send you another free ink cartridge ? what's that supposed to do when i have two good ones here and it still wont print ! also I dont understand the logic behind the fact that it has a new color cartridge in it and this cartridge has a black ink well as well . it recognises this cartridge as good but refuses to print from it what *** programmed this *** thing? take my advice don't buy kodaks junk spend a few more dollars on ink and buy a printer that actually prints !
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