On 6/9/2011
Location: New Albany, Ohio 43230
Store #0329

Decided to go shopping at this store, which was not my normal location for shopping. However, while I was shopping with my son, I needed to get through a group of customers socializing taking up the whole aisle. Well, I figured that I would wait a few seconds and one of them would notice that I needed to get through. This never happened, even though one of the male customers was slightly turned in my direction so he was aware of me standing and waiting with my stroller so I could get through. I was actually on my cell phone, talking to my husband when I said "excuse us". They proceeded to move, but with a stare like I had done something wrong to them. Then I returned back to my phone conversation, I hear the male blurt out "We weren't in your way, Bitch." And I repeated exactly what he said back to him. I then decided to leave the department, as the group just stares. By then, one of the associates comes the male said that I cursed him out, during this time the rest of his friends leave and go to another department. The associate says, "I'm going to call security and ask for you to leave the premises." While the male that called me the bitch said that he was going to call the police. I told him to call, and that I'll wait, because I knew that I was telling the truth as to what had happened. I explained to the associate that I wouldn't dare curse with my kids in my presence. And that the word that he used wouldn't have been a word of my vocabulary. By this time, I just wanted to drop the clothes that I was buying and just walk out. But I went to check out instead. Then security comes and pretends to be looking at jewelry until I paid for my items. As I look to where the male customer was I had the altercation with, I noticed the same associate talking privately with him.

What bothers me about the situation that encountered on this day is this:
Not one associate came to my defense to see if my son and I were okay. My assumption is this, I'm a African American and the male customer was Caucasian. This automatically triggered to the associate that I was in the wrong which I knew I wasn't. Her statement "I'm going to call security and have you removed from the premises." Not even knowing the story as to what led to the altercation. I'll never EVER shop there again. They need to learn how to correctly deal with situations like this.

For the record, Kohls Department stores and associates, not all African Americans are liars, stealers and/or mouthy as perceived to be. Some of us do have alot of class to ourselves, money and an education. There can be Caucasians in the world that are ignorant and just observe things as one-sided. This situation was one of them.