I CASHED OUT ON 12/28/10 AT 7:00 PM AT kOHL'S WITH 6 ITEMS AND USED A KOHLS CASH CERT FOR 20.00, THE CASHIER SAID IT WAS ONLY GOOD FOR 10.00 BECAUSE SOMETHING WAS RET'D THE DAY BEFORE, TO MY KNOWLEDGE NOTHING WAS RET'D, THE MGR WAS CALLED OVER (meghan) WHO WAS EXCESSIVELY RUDE TO ME, SHE ISSUED THE ADD'L CREDIT, AFTER A DISPUTE, AS SHE WALKED AWAY I SAID THANK YOU, SHE FLIPPED HER HAIR AND RUDELY UNPROFESSINAL WALKED AWAY WITHOUT TURNING BACK, I SAID THANK YOU AGAIN, KEPT WALKING, THEN I WAS UPSET AND IN A LOUD VOICE SAID THNK YOU AGAIN, NO ACKNOWLEDGEMENT...I SAID LOUDLY TO THE OTHER 6/7 CUSTOMERS STANDING IN LINE, THAT WAS SO UNPROFESSIONAL, MOST AGREED WITH ME, I WISHED THEM LUCK USING THEIR KOHL'S CASH COUPONS, VERY VERY DISAPPOINTED ...CHRISTMAS JOY...