Koodo Mobile
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Category: Services
Contact Information Georgetown, Canada
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Koodo Mobile Reviews
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Jess1588
May 3, 2011
Horrible service
Koodo mobile hires people who can barely speak english. They address your complaits by telling you there is nothing they can do.
They have horrible phones that break and then you either need to get a new one and get stuck paying off their tab or have it repaired which takes forever. I decided to have mine repaired and they returned it with parts missing. My phone doesnt work at all anymore.
Save youself time and money, go elsewhere!
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galaxia
March 30, 2011
Wrong account info
I've been getting a recorded message from Koodo Mobile every day for weeks now saying I need to call about my account. I do not have an account with them and never have. I called to ask them to stop calling and was told someone must have used my number as their contact number and there's nothing they can do about it. So I just get to continue being woken up every day by a recorded message I cannot dispute because someone else authorized phone calls to my home number.
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Molodk
January 31, 2011
Lie about the service
They promised me over the phone one plan for the specified lower price so that I would stay with them but then when I received my bill, it was a totally different amount. When I called them asking them about it, they told me that this is the right amount and everything was explained to me over the phone. Its all lies. Over the phone they just try to sell you all their different plans. Never believe them!!! If you want just basic service switch to Chatr, avoid Koodo if you dont want to overpay!!!
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[email protected]
September 20, 2009
$2.00 text charges
My name is Brandy Miller. My cell phone number is (807) 708- 2097. I am issuing a complaint because I did not authorize texts to come to my phone number, and Koodo is charging me $2.00 for each one. I was on Facebook, and I completed an IQ quiz. Once I was done the quiz, I was asked to enter my cell # and a pin # would be sent to my phone, I was then supposed to enter the pin # to the quiz to get my results. This went fine; however, I received a number of texts to my phone after that, that I did not authorize. Koodo Mobile is charging me $2.00 per text, and I received at least 12 texts. I feel that I should not have to pay for these texts, because I did not ask for them to be sent to me. Please remove these charges. Thankyou.
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