My backhoe arived missing hadware. It took over a month to getth missing hardware, on top of the exta two months it took to get the backhoe. When I finaly got my backhoe put together and ran it, the boom would not operate correctly. I contacted tech support and they had no idea what was wrong and said they would get back to me. I talkd to a Jon in tech support nd he had no idea what was wrong an said he would get back to me within the next dy or two. I had to cal back a week later as he never returned my first call and he said that he still wasn't sure. He said he would check with the other tech that had been there longer and get back to me by the end of the day. Two days later i called again and I WAS PUT ON HOLD FOR 10 minutes while he talked tosomone about my problem. He finaly said that the control valve was bad and would have to send out a replacment as soon as he could, but of corse they didn't have any in stock. He told me they were expecting a container of part in at the end of the month, 3 weeks away. I waited 4 weeks and called again onl t be told that the parts din't come in. I waited another 3 weeks before I ever got the part I needed. No compensation for labor as it is a parts only warranty. No customer service. No returned calls. I asked to speak to the owner and was neverput in touch with one. I talked to an Alex who was my sales guy, Jon said he was one of the owners...Alex said he was not an owner. I have gotten nothing but the run around and lies. Do't buy anything from KPX Tractors.