I am a senior homeowner since 1966 [age 82], and I accuse Safeway advertising a 72-hour sale [Friday, Saturday, and Sunday, 10/2, 10/3, and 10/4] on Kraft American Cheese, 12 slices, @ $1.49, limit 2. I made a special trip by car to the Safeway store in Westlake, CA at 11:45 a.m. and learned from an employee that the store was out of this item. He advised me to get a rain check!

Although handicapped I waited in a checkout line to get this raincheck. The cashier refused my request. I asked her to check with the customer-service desk concerning her refusal. She returned and again stated this sale was only for 72 hours. I carefully pointed out
that it was less than 72 hours had passed. I then requested to speak to the store manager. He, too, repeated, "This is only a 72-hour sale!"
"Each day has 24 hours, " I pointed out to him, "and today is Sunday." If Safeway does not stock sufficient items for a sale, it should offer a raincheck." "No, " the manager repeated, "we do not offer rainchecks on this sale."

I have decided never to shop at Safeway again. This company does extensive advertising on television and in print stating that it offers the best prices. Let me point out that last week I puchased a quart of Half and Half for $2.49. A friend pointed out that you can get a quart of Half and Half at Trader Joe's for $1.29. That's $1.20 cheaper!

After all these years of shopping at Safeway, I have decided after today's and last week's experiences I will shop at Trader Joe's from now on! No more Safeway, which I understand is doing all this extra mos;eading advertising because the company is "in trouble." How this company and its employees fail to practice good customer relations--a simple raincheck for not stocking sufficient amounts of sale items!