I took my car in on 5/27/2009 and asked them to inspect my brakes. Upon inspecting them I was told that I needed new pads AND rotors immediately in the front and in the back they had 15-20% left. Somehow this didnt sit well with me because of my low mileage so I took it to a reputable mechanic. After that mechanic inspected them I was told that my front brakes were only 50% worn and my rear ones were only 60% worn.
Clearly, there was a descrepancy here so if I were you Id use your own judgement as to what you as a potential customer feels about that. I know I wont be taking my car back there ever again!