As I went to Krogers around 8:30am on this 23rd day of July, I believed it would be like any other day; shop, pay for my items and leave. The Cashier decided she wanted to see how nasty she can be towards me with a smile.
She wrang up my items an then began to ask me for my payment type. I told her it was debit, she wanted to see my debit card, my ID, that wasn't the right one with my picture, she demanded to see my drivers license, and I chose to use a different debit card, she asked to see my other debit card, my license again, she kept apologizing with a smile on her face saying I'm not going to lose my job. When I did'nt pull out my drivers license fast enough she cancelled my order, and said she will not help me until. Well I decided not to purchase anything there and asked her to make sure my card was cancelled, come to find out she never cancelled it and need a supervisor to cancel my debit card info. when I got ready to leave she smiled at me and said have a nice day in a sarcastic way, I told her I would speak to her manager, she said thats good go ahead and talk to my manager, she kept giving me word for word while customers were behind her until I left.
I have experienced better customer service, and even outstanding customer service at other stores. This was uncalled for and I hope they train their workers on customer treatment a little better than this lady REBECCA she appeared as though she did not care, she never backed down or lower her voice