Kroger MC and US bank

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Category: Business & Finances

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United States

Kroger MC and US bank Reviews

dill pickle April 28, 2011
misuse of card and fines
My Kroger MC number was used without my permission by a charity ( Alaska Anchorage Catholic Mission). I had been unemployed for quite a while and had not used this card for a long long time. Then I get a bill from Kroger MC that I had made a recent donation. I wrote the charity and told them what had happened. I then sent that letter to the Kroger MC company and explained that I had not authorized the recent use of the card, since I had been unemployed for some time. They advised me to contest the bill and to cancel my card; which I did. I got a letter from them that agreed to the erasure of the bill. Now I get nasty phone calls from the US bank and today I spoke to one Travis, who after I explained what had happened AGAIN --assured me he would keep calling until I paid no matter what. I told him I hoped that the conversation was really being recorded because I was in the right, and they were not. He did give me his supervisor's name, one Michael Mininger, but I have not yet called him. This is so wrong-- to be harassed. Do not deal with Kroger MC or US bank-- that's my advice.

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