Kroger

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Category: Lifestyle

Contact Information
United States

Kroger Reviews

Rochelle Foust February 25, 2009
Rude Service
I work for a company called Prospect Airport Services (18 years) which has employment available at Metro Airport. I am totally furious with The Kroger store listed above. As we all know these times are bad and people are in desperate need of jobs. For a company of this size to be rude, unprofessional and uncaring is 100% unacceptable. I have called the Kroger Store listed above on several ocassions in the past week including twice today 2/25/2009. Each time I politely state what I need (past employee verification) and request for someone to help in verifing the past employee. Each time I am told I'm being connected to the manager...each time I listen to music for several minutes...each time the phone then rings and rings and rings...then back to music...more ringing...then a pick up...click and disconnected. Even after calling them back today and informing them of what I have been going through the woman who answered offered no apologies...she in fact said nothing after explaining things to her...I simply heard a click and the whole process of trying to talk to a manager started again and ended with a disconnect again.

As I stated above...times are hard...people need jobs...verifications are necessary exspecially at the airport. Families are losing homes...they need employment. Again I can not believe how uncaring and rude this kroger is. I hope I receive a reply on this and I will be looking for it. Hopefully I will not have to pursue this any farther and look foward to hearing from you. Sincerely: Rochelle Foust
brett harding February 5, 2009
discrimination
i have learning disabilty was fired because i was told i couldnt learn to run cash register fast enough but was told i was hired for only as a bagger/stock my e-mail is [email protected]
November 8, 2008
Bad experience
This store is extremely dirty and appears to be poorly run/managed. Product with expired "sell/use by" dates are still on store shelves. I am shocked that the Kroger Company allows this store to operate in such a way.
October 14, 2008
Very interesting drink
I was at a grocery store in an undisclosed location and i bought an alcoholic beverage. Once i returned home and finished my drink, i felt very dizzy and could not, for the life of me, remember anything about myself! What i would like to know is, what in the world is in this dadgum drink!? I do not recommend this beverage to anyone! You forget everything and have a very hard time operation a motor vehicle! Do not buy anything that says "Al-ko-haul" on it. um... i have to make this 100 words so umm... i guess ill have to ramble. Oh! maybe not this is 110 words!
August 31, 2008
Pitiful service by upper manager
Returning vitamin products was a drag. They almost did not give my money back. I did use coupons to purchase items. I've been shopping this and related stores since 1997. Employees have been bitter in the past. Now they act better. It hurts the public integrity of food grocers the way businesses behave towards customers. Especially if they give a refund but hold a grudge towards the customer. Makes you not want to shop there anymore.
June 18, 2008
Terrible experience
As a former employee of Kroger, I had taken a few years off to care for my children, one has autism and the other had renal failure. When I felt it safe to return to work, I met with the Customer Service Manager and she explained I would have to go through training, which I did. I also took the oral swab test and indicated on the form which medications I took regularly. Well I worked a couple of weeks and when I came in to pick up my schedule on a Friday. I asked why there was none posted. I was then taken upstairs and told that my test had been sent back 'FAILED'. I was then instructed to call the lab that conducted the test, which I did. They told me if in fact I felt it was an error to go back to the store and have another sample taken, which I did. Mind you the first test was done on May 25th, the second on June the 6th. I keep in contact with the recruiting manager at the store about this and at first she said she could put me back on the schedule if my 2nd test came out alright. I called the lab again and they told me to call Kroger, I keep getting the run around.

Now the recruiting manager tells me that even if my 2nd test is a PASS, its up to the store manager to put me back on the schedule or not. I am sickened by this as I am the mother of 7 and grandmother of close to 3. I am 47 years of age. I have had friends of mine go into the store and be told I quit. Family members have been told I was terminated for failing a drug test. I also have e mails from the recruiting manager telling me that all this information is confidential, but if it were the rumors would not be spreading. This has damaged me, mentally and emotionally to the point I can't even shop there, which by the way was a daily thing for me to do. I also had offered the recruiting manager my detailed hospital report for May 12th, as I had just gotten the itemized statement which she refused to see, even though the lab told me to take it into her. My point is, if I were a drug user, I would have never taken the test in the first place, or attempted to clear my name on the 2nd. If you have any advice out there let me know the lab in question is QUEST LAB/AKA LabCorp.

Additionally I did go to my own doctor on June 6th for my own peace of mine and given a complete clean report, which they again refuse to acknowledge. Whats bad about this is that many companies use the same lab and go by your social security number and can legally tell any potential employer you had a 'FAIL' before.
May 21, 2008
Poor customer service
I refuse to give my hard earned dollars to this store. Not only are the prices just too darn high, but their customer service is the worst. No matter what time of day I go, there are baggers standing around doing nothing-especially not bagging. The cashiers rarely say hello and don't seem interested in my shopping experience. The meat department is the worst. I've spent close to 30 minutes waiting for assistance. Why assist a customer when you can talk about who you're dating and why your ex-wife's sister is so hot. RIDICULOUS!! I've tried to support Kroger because I like the fact that they have unionized workers who have decent wages and insurance. I like to see Americans working. However, because of their continued disrespect, poor customer service, and zero service recovery-Wal Mart here I come.
April 10, 2008
Hiring illegals!
I'm tired of going into this Kroger store and trying to communicate with hispanic non english speaking employees. If they are from a different country and can't speak english in the USA are they here legally and how can they work without a ss #? When I asked an employee about this problem I was then told that 1 was a co-managers neighbor and he got her the job and was very protective of her and I then found out that this non-english speaking employee makes more than 8.00 hourly wages! I know for a fact that there are american employees there not being paid this much! what an insult! I then noticed that there seems to be an awful lot of hispanic managers in this store alone and was wondering if they are basically promoting hispanic people over other races on purpose? Hispanics helping "their own kind" I won't be shopping at that Kroger store anymore just so you know.

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