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victoria eubank
March 7, 2011
unprofetional managers
On sunday, Feb27th my husband and I went shoping at Krogers. He likes to drink coffee while I do the shoping. When I was thruogh shoping and put the grocerys in the car I went back in to get him . he infomed me that the coffee had spilled on his stomick I had asked him did he tell them so they could give him some ice, he said he did and that they gave him a cup of ice .When I saw it I imedietly got neosporin for it. The manager proceded to walk by as if to check but just looked ourway and walked by Thats when i was annoyed, so I went to him to tell him what happend and that he needs to train his employees on how to address situations as this. He said he would get some information of what happend and walked away and sent a female manager to check on us.She looked at it and got a plastic bag for the ice and simply said if there is any problem just let us know. What ticks me off is the lack of concern and profetionanalism.You wonder why you get sued. I'm not that kind of person to do that. but if that happend to somene that was sue happy you would have been since his burn lookes worse and its going to take him longer to heal of his condition. I happen to love Kroger .I go all the way to kroger to avoid Walmart and Walmart is closer . The lack of concern about what happend really put a bad taste in my mouth and makes me not want to bother with you either. I know i'm only one person but if this is how little you care about your shopers then i don't need to shop with you, they didn't even offer to reimbers me fore the Neosporen.
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