KSRTC

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Category: Travel

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ksrtc.in

KSRTC Reviews

Rohit_P June 30, 2011
Online Transaction not Refunded
On 01/06/2011, 4 of my KSRTC transaction got failed. Following are the OB Ref no:
This is for sector Coimbatore - Bangalore.
OB3873542 Rs. 308
OB3873685 Rs. 308
OB3873775 Rs. 308
OB3873882 Rs. 308
I have received refund for 2 of these. kindly look into the rest failed transaction.

On 22/06/11,
Another transaction got failed for sector Bangalore-Agumbe for RS. 1227 which also has not been refunded.
OB3990890

On 23/06/11,
Another Bangalore to Agumbe booking got failed for Rs. 409. I haven't received the refund for that too.
OB3996417
OB3996477

Kindly process the pending refunds please.
babyajay May 6, 2011
money refund
sir,
This is sivasankari from madurai.I have made e-mail booking on may 6th 2011, for may 7th Rajahamsa executive, bus timing 21.45 from madurai to bangalore through my VISA Debit card (HDFC) Card no:4386243015249602, account no: 01231050095439. but unfortunately my booking got failed and my amount of RS.1376 got debited from my account. Kindly refund my amount that has been debited from my account as early as possible.
Thanking you,

Withregards,
Sivasankari.
+91-8870938464
s.k.complint April 29, 2011
refund my amount of paying twist time
i am paying twist time of money to transportation of ksrtc
Sitanshu Kumar Behera February 7, 2011
RE: Failure Trn amount refund.
Hi KSRTC,
on 31.12.2010 I have done 2 tran(862862 & 154433) out of 1 success & 1 failure still failure trn amount is not returned to my ICICI CC a/c. Plz refund asap to avoid late payment fees.
Pnr No- J21236196, Journey Date-02/01/2011, Booked On-31/12/2010

Thanks for cooperation & refund.
-Sitanshu
M.PATTABIRAMAN January 25, 2011
refund not recd
ref Booking ref OB 33054681 REGUND NOT YET RECIEVED
tsshivshankar November 22, 2010
Denial of Seats against Reserved-Confirmed Tickets regarding
I T.S. SIVASANKAR booked a ticket in KSRTC – Rajahamsa class service From Bengaluru to Madurai on date of journey 16th November 2010 (the ticked was booked on 26th October 2010 thru' approved booking counter).

I was allotted seat no.s 23, 24 and 25 for my family (2 adults and 1 child). And I received confirmation – sms too for the same.


On the day of Journey, I was surprised to see that our seats were occupied with somebody and they showed their respective tickets. I was told that some technical error happened and my ' Reserved – ticket' was Invalid since the PNR was not appeared in that Trip sheet.

We were detained from the bus and none was there (Shanti nagar Bus station) to address our query.
The 'so called' in charge Mr. Sheriff (not sure about the name) 'advised' us to travel in a Volvo a/c bus by paying the difference amount or Cancel and Claim for refund money.

That too he was not assured us whether we might get seat or not in that bus. We as a family had to reach the destination next morning for the auspicious occasion of our family. We agreed for the difference amount paying -negotiation. (what else we could do in that drenching rain with a family, Sir ?)

We got seats in 10.45 p.m Volvo a/c bus to Madurai, Of course we paid the difference, addition amount of Rs. 860/-

My queries as follows,
1.Why did my advanced booking 'Reserved Ticket' was deny to travel ?
2.What was the reason and who is the responsible behind it ?
3.Whom to approach in such circumstances ?
4.Why I was asked to pay the difference /addition money to travel in Volvo a/c bus since the mistake was not mine.
5.There was No half (child) ticket in Volvo a/c bus it seems. The conductor collected 3 adult -full ticket money.
6.If we were not got seats in that Volvo a/c bus, what could had been done for our journey ?


Above all we failed to reach destination on time and obviously we missed such important family occasion. The depression and stress what we had on that rainy night, Could anything compensate ?
ravishree September 16, 2010
AMOUNT DEBITED WITHOUT CONFIRMATION OF TICKETS
This is Ravikumar, I was trying to book ticket online asexual on 08/08/2010 at around 08.39PM. The amount of 924.00 has been debited from my credit card account but ticket has been not confirmed.

Congugatelly I made twice ticket booking transaction but all three transaction are debited amount non of them confirmed ticket reservation.

On 09/08/2010 morning 8.21Am, once again trying to book the ticket but this time also same thing happened as earlier case.


My transaction details are as fallows

Booking Date Journey Date Amount Time Login ID From To Service

8/8/2010 14/08/2010 924 8.39PM ravishree Pune Bangalore Airavata
8/8/2010 14/08/2010 924 8.54PM ravishree Pune Bangalore Airavata
8/8/2010 14/08/2010 924 9.17PM ravishree Pune Bangalore Airavata
9/8/2010 14/08/2010 924 8.21AM ravishree Pune Bangalore Airavata

Regards
Ravikumar
Mob:09763701612
sendhil August 9, 2010
refund amount
Recently I have booked the ticket from hyd - bangalore through kstrc online bookings. But ticket was not booked and amount was debited from my credit card account. Kindly help me in this regard, to whom we should approach.
NawazAhmed July 6, 2010
Mistake and Cruelness of Conductor and Driver
Dear Sir, (To whoever it concerns)

This is an unexpected incident that happened to me while travelling from Bangalore to Hyderabad on July-4-2010.
Bus Timing: Departure: 8:40 P.M. - Arrival time: 8:00 A.M (next day)
Bus Number: KA-40 F - 352. (RAJA HAMSA)
Bus Seat Number:32
I reached Bangalore Majestic Bus-stand at 8:38 pm as there was heavy traffic on the way towards majestic bus stand. I stood in front of the bus and started waiting for the conductor. I gave the ticket to the conductor as my ticket was already booked in advance, he said me that he will mark the ticket and will give me back. I requested him to give back the ticket saying him that you can collect the same from me after I am seated in the bus. He said he will mark and give me back and went inside the bus to mark it. I was waiting at the same point .i.e outside (front of the bus) where I gave him(conductor) the ticket so that conductor could return back the ticket in the same point of place. After a while, I saw the driver and told him that conductor has took the ticket from me. he told me that conductor is inside the bus and asked me to collect the ticket from him. I went inside the bus to get the ticket and demanded my ticket back from the conductor. To my surprise conductor is telling me that he has gave my ticket back but he has not given the ticket back at all. I am very sure he has not given me the ticket. he humiliated me a lot in front of other passengers. That was not enough from him, I repeatedly asked him that you have not given me the ticket but still both driver and conductor started fighting with me. They said they cannot allow me to go in the bus without ticket. Conductor agreed that he has taken ticket from me. but he said that he cannot allow me to go in the bus without ticket. He took me to senior inspector I explained all the things to Senior inspector about it but for my fate Even he said the same that they cannot allow me to go in the bus without showing ticket. Could anybody explain me how will show the ticket which is not given back to me?. I told the Senior Inspector to check the name of the passenger in the trip sheet and match it with my ID card (PAN Card). But he was not convinced at any point.

I am working professional, I have a very important meeting to attend next day in the office. I cannot afford to miss this bus as all others bus are
full and there was a strike next day. I was forced to pay the ticket for the paid ticket for the same seat once again. JUST REQUESTING THE AUTHORITIES TO TAKE ACTION AGAINST SUCH CARELESS CONDUCTORS. Requesting all my Friends to be cautious while traveling in the KSRTC bus as you could face the same problem like me.
Rajashekhar Lakkappa June 14, 2010
Black ticket marketting
Hi,

I am Rajashekhar. Last night, i.e., on 13th June 2010, I planned my travel from Hyderbad to Bangalore. I had no bus tickets. So planned to check with the KSRTC's luxurious AIRAVATA's conductor.

I requested the conductor, that I have my sister accomanying me along with a kid, and can you please let me know if the tickets are available.
The Conductor made me wait for 20 mins, and later asked me to follow him to an isolated place. To my surprise after reaching the place, he told me that there are no tickets available, but I can arrange for you, and for that I need to pay him more money. He also would tell me that currently the tickets are in demand for Rs.1000, and he was definitey for sure expecting more than that from me. Whereas the actual rates per ticket is Rs.753 only.

I have no idea about the conductor's name. He was taking care of the 20:30 Airavatha's KSRTC bus travelling from HYDERBAD to BANGALORE. He is a short man, wears spectales, a little wheatish/darkish in complexion.
I will not hesitate to identify him, if at all I get a call in my convinent times.

My nephew was not in a good condition of health, and me and my Sister had to undergo so much of difficulties traveling back to BANGALORE.

In a country which is developing these are definitely not good signs of INDIA being a successfull developed country.

Regards,
Raj

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