This is about KSRTC Volvo bus service between Bangalore to Puttaparthi & return. I think it is one of the worst service provided by the state owned KSTRC. Irregular timings, rash driving, misbehaving staff, degraded bus quality.

It is called as Airavath - Volvo. The above trip has been the worst I've ever been thru. Volvo buses are said to have the best Air-conditioning facilities, but in this bus KA-01-F-8254 there was no cooling at all. I had booked seat No.1 & 2, just behind the driver's seat. It was because the driver had left his window open all throughout the journey. When I requested him to close the window, he bluntly refused. It shows the arrogancy of the driver.

Please avoid the service in this route. Its better to travel by some private bus service. Atleast they rightly charge you for the kind of service provided. AVOID AVOID AVOID...

I am requesting the KSRTC Management to take necessary action on concern Bus driver. Expecting justice from your end.

I'm posting photos of the driver/bus No & the photo wherein the window is seen open.


Service Start Place: Puttaparthi
Service End Place: Bangalore
Total Fare: 514/-

i HAVE SENT ONE MAIL BUT SO FAR I DID NOT GET ANY RESPONSE AND TRIED TO CONTACT VIA PHONE ALSO BUT ITS OF NO USE


DEAR KSRTC,

I have tried to book one ticket to Belgaum from Bangalore. A/C Sleeper for 26th Dec 2009.
Rs.651 has been debited from my account but i dint get the ticket.
So kindly refund the money or send me ticket so that i can travel on the same day.
Details regarding booked history is mentioned below.
Thank you.

Traveller name: KRISHNA MURTHY B N (CONTACT NO: 996416292 / 9886384114)
KSRTC OB Reference nos.OB1695496
USER NAME:nandish28
TRANS.DATE:25/12/2009

REGARDS,
NANDISH.V

Refering to attachment.
It can be observed that ticket was issued once 27.08.09 for 2 memebers.
but the ICICI attachment shows credited twice from the ICICI account.
The ticket booked on 25.08.09 was cancelled & the same amount was debited on 27.08.09.
but without issuing the ticket on 27.08.09, twice the amount was credited to ICICI account
need your help.

regards
swaroop H
9902015806/9844287172

KSRTC (Karnataka) is minting money, unlike any other transport companies across the country. Their bus charges are very high. For a distance of 380 KM, the neighboring state RTC (APSRTC) charges around Rs 210, while KSRTC charges Rs 250 for the same distance. It seems KSRTC is making multiple crores of rupess by increasing bus fare by 10 per every 100 as insurance charges while the claims for the same by the customers are quite rare. And even BMTC fares in Bangalore are very high.

And coming back to the actual complaint, the reservation cancellation system is very shady. We had made one reservation for traveling at night 11 PM on sunday (09/03). As we had to go to a different location suddenly, we went for cancellation at 5 PM on sunday. But the reservation counter declined to cancel the ticket as the bus starting point is different, and it starts by 4 PM itself so the ticket can't be canceled. This is ridiculous. How should the passenger know the starting point of the bus? He is most interested when he can board the bus. And there are no proper details about the cancellation timelines wrt the departure any ware - not even behind the ticket. Unnecessarily we need to forego the ticket, losing close to Rs 400.00. There are many such cases, one more of minting money.

And the reservation charges are also high - Rs 15 per head, it is very exorbitant. Hope KSRTC comes down from the money-greeding-stance to make public transport better and affordable.

Thanks!

This weekend I had been to my native place Ankola from Bangalore, for Ganesh Chaturthi. I had booked ticket on KSRTC Extra Bus - Rajahamsa. This was an old bus, which was I think in depot for some servicing, which they got as extra bus, charging extra money on ticket.

This bus left at 11PM on Friday night and it reached next day afternoon 2PM to my place. Where the travel should not have taken more than 8 hrs at max, this took 13 hrs... The Driver was not putting any breaks at hump / ponds, which was so common on that route... and we all had a jumping travel for 13 looong hours... Another extra bus got broken..

While coming back also, the case was not much different... this time, the tire got punctured and it wasted 2hrs late.. and then bangalore traffic added to it... I had boarded this KSRTC Pune-Blr bus on 8.0 from Ankola and This reached bangalore at next day 11AM.

So, Please do not travel on ANY EXTRA BUSES OF KSRTC... This is my humble request... KSRTC doesn't check the quality of busses, it just wants to make use of situation by using some turnout buses...

Regards,
Shweta