Kymaro New body shaper

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Category: Lifestyle

Contact Information
Irvine, California, United States

ubuyez.com

Kymaro New body shaper Reviews

love2travel1960 December 15, 2009

Doesn't work as advertised!

I tried both the Upper and Lower body shapers. The upper took a lot of work to put on, but once I was able to do it (minus several broken fingernails) I assumed it would really hold everything in as advertised...particularly after the difficulty putting it on. Well, it didn't. The bottom, being made of a softer material, didn't work at all!!!.

Needless to say I returned the whole order, consisting of 1 Upper body shaper for the full price of $39.95, plus 1 more upper and two lower body shapers, charged at $9.95 a piece for "processing and handling". Too expensive if you ask me.

Add shipping and handling (again...I guess for the full priced upper body shaper) and expedite fee in the amount of $16.90, I paid a total of $86.70 dollars!!!

Aside from the product not working as advertised, I experienced the following problems:

1. The items, although I paid for expedite shipping, were not delivered on time for an out-of-town wedding I had ordered them for.

2. After returning the items withing the requested time, I had to make several calls because they claimed it was received at their office after the 30 day trial period, eventhough it was shipped out before the 30 days. After sending the shipment confirmation, they agreed to refund me as it was withing the time aloted.

3. I got a REFUND ONLY FOR THE 1ST FULL PRICE ITEM OF $39.95!!!

Long story short, I'm out $46.75 dollars for nothing... That's what I get for not checking the reviews before buying, as I normally do, and falling for their sales pitch. Hope this will be read by others and save them their hard earned dollars.

grumpypants December 17, 2008

Poor customer service!

This company has the worst customer service I have EVER experienced! I ordered off their web site and received my product, but found out it was the wrong size. I packaged up the entire lot, "free" gifts and al, l and sent it back for an exchange. After waiting for almost 3 weeks I finally got my exchange, only to find the shorted me on everything! I returned 2 sets of tops and bottoms and all they sent me back in exchange was 1 top. It took me 3 full days and 3 nasty emails to finally get someone to call me back. When you call their customer service 1-800 number you get put on hold for about 15 mins, then it asks you to leave and message and some one will contact you shortly. I tried this for 3 days, every time the same thing happened. I left 3 messages, never received a call back. So I fired off an angry email demanding someone tell me where the rest of my items are. I got a response fairly quickly asking for my phone number and someone would contact me shortly. That never happened. So the next morning I fired off another email demanding a call back. About an hour and a half later I did get the call. They told me that I had only shipped the one item back and that's why I didn't receive the rest of my order. I told them that I sent all 4 pieces back, in the box they sent it to me in, and that I wanted my items. She put me on hold to talk to a manager. She came back and said they would ship my items free of charge to me and apologized. We will see what happens. I can not believe a company like this would be SO hard to get a hold of, and it makes me think that they are trying to scam people on purpose. the last time I had this much trouble contacting a customer service representative it was because the place WAS scamming people. On top of the poor customer service, the product is hard to get the right fit with as well as the postage is a huge rip off. To send my 4 items back I paid less than the shipping and handling they were charging for 1 item! This place just seems sketchy to me. If the next set doesn't fit I am just returning it for a refund and never dealing with them again!