Kymaro

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Category: Services

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United States

Kymaro Reviews

lovelyladie885 June 17, 2009
free shipping
I saw the infomercial a few weeks ago and decided I was going to look online to do some more research. I saw some great reviews and then I saw some really nasty ones. I contacted customer service and let them know that they were about to lose a potential customer because of the negative reviews. They transferred me to the customer service manager and she gave me a discount code that I could use if I ordered the shaper online that would give me free shipping. She said it was an 'exclusive deal' and that she didn't want me to get false pretenses about the shaper and encouraged me to try it. I bought the nude top ONLY because I was only going to test it out. I got free shipping and it only cost me $39.95 TOTAL...got it in a few days and I'm rather impressed with it. I'm not sure about the shorts, but I really do like the top and I'm glad I had the chance to try it out. I don't know if the discount code will work again, but feel free to try it. The website is www.ubuyez.com and the code the manager gave me is "NBSShippingW6", you just have to enter it in at checkout and it takes the shipping cost off. Hope it works for you ladies!
Sandra Bernardi March 12, 2009
False advertising on TV
As most women. we want to look our best. I was watching an info-commercial one evening. 03/02/09 Feeling a bit down on my appearance. Invited to a wedding in June. Intending to wear a nice dress to look my best.
The product sounded wonderful. To reduce a bulge on my tummy, hold in an extra curve. I AM A SIZE 2
$ 39.95 SHIPPING AND HANDLING $9.95 sounded great. You can return the product if you are not satisfied within 30 days. We also have the bottom to match would you like it for $9.95? remember THE word PRODUCT.. not PRODUCTS...
Oh would you like to have the products in black as well as nude?
For additional shipping and handling.
I was shocked when my charge showed up on my credit card.
Processing and handling for the set $19.90 top in black
Shipping and handling $ 16.90 + $6.95 rush. The package weighed only 2-3/4 lbs. There was to be a free return shipping label. NOT THERE. I was never told the only item that could be sent back was the top for $39.95 I did NOT get a rush it was 10 days before I received the order. What am I going to do with one nude bottom and a top in black that is awful and a bottom in black to match.
IT WAS TO GOOD TO BE TRUE. The product was not as successful at hiding a slight tummy bulge. ( size 2) . I tried it one within 10 minutes I had soreness under my arms and ripples on my back --- which I had not one slight bulge. MY back is as flat as a board. This would have made my dress look cheap I called the company. They had me by my nails. The only item that was returnable was the top and that was $39.95.
I could return the ONE TOP for a credit of $39.95. I had to pay the postage for return. A suggestion of theirs was to put it in a Yellow padded envelope and insure the package for a return. $39.95+$ 9.95.
The manager called 2 days later after hearing my complaint. I felt so angered at myself for being taken. Never had I been taken. By any company. I decided to write to you to tell my story. This company loves and prides them selves in RECORDING PHONE CALLS., they know exactly how to TAKE ADVANTAGE OF CUSTOMERS. and cover all their tracks.My total is $86.70. For junk MATERIAL that will not even flatten a butterball. Buyer beware. don't fall for this trap. DO a few extra sit-ups. it cost nothing. You will still have your pride and 86.70 dollars less on your charge account. I AM SURE I AM NOT THE ONLY ONE!!!
I AM NOW THE OWNER OF SOMETHING TO USE TO COOK MY NEXT THANKSGIVING TURKEY.
Joyce December 31, 2008
Shipping charges
I have been very happy with the Body Shaper I ordered. My problem is the shipping and handling charges. All four of my items came in a box 12x14x1 and I was charged 39.80 for the shipping and handling. This is a rip off. I would love to order another set for my grand daughter, but I do not want to pay the excessive charges. According to UPS, the box cost approximately 6 dollar to ship.Ordering again will take some thought.
Joyce Stanley
grumpypants December 17, 2008
Poor customer service
This company has the worst customer service I have EVER experienced! I ordered off their web site and received my product, but found out it was the wrong size. I packaged up the entire lot, "free" gifts and al, l and sent it back for an exchange. After waiting for almost 3 weeks I finally got my exchange, only to find the shorted me on everything! I returned 2 sets of tops and bottoms and all they sent me back in exchange was 1 top. It took me 3 full days and 3 nasty emails to finally get someone to call me back. When you call their customer service 1-800 number you get put on hold for about 15 mins, then it asks you to leave and message and some one will contact you shortly. I tried this for 3 days, every time the same thing happened. I left 3 messages, never received a call back. So I fired off an angry email demanding someone tell me where the rest of my items are. I got a response fairly quickly asking for my phone number and someone would contact me shortly. That never happened. So the next morning I fired off another email demanding a call back. About an hour and a half later I did get the call. They told me that I had only shipped the one item back and that's why I didn't receive the rest of my order. I told them that I sent all 4 pieces back, in the box they sent it to me in, and that I wanted my items. She put me on hold to talk to a manager. She came back and said they would ship my items free of charge to me and apologized. We will see what happens. I can not believe a company like this would be SO hard to get a hold of, and it makes me think that they are trying to scam people on purpose. the last time I had this much trouble contacting a customer service representative it was because the place WAS scamming people. On top of the poor customer service, the product is hard to get the right fit with as well as the postage is a huge rip off. To send my 4 items back I paid less than the shipping and handling they were charging for 1 item! This place just seems sketchy to me. If the next set doesn't fit I am just returning it for a refund and never dealing with them again!
December 3, 2008
size
I order this product and told the sales rep I wanted a size 3. She insisted on a size 2. When the product arrived I can not wear it. I would like to try the size 3 however I feel like I should not have to pay to send this product back since I was advised of the wrong size to begin with. Please advise on how to handle this complaint.
Thanks
November 5, 2008
kymaro body shaper
This product does not work . The free productsa that you are supposed to receive are not free, you end up paying for these products with the outrageously high shipping fees and state taxes that are too high. You can only get back a partial refund when you send it back within 30 days . The advertisement is false because of the product not working and not being able to get back the entire refund!
September 24, 2008
Scam and cheating
This poor quality item weighs so little and where they make out is not letting you return the so call free garbage items that cost an unreasonable inflated shipping and handling fees... that have already been charged to your credit card. These inflated fees are more than the products are worth. This scam should be stopped and it should be illegal to charge many times what it cost to ship this product.

The person on the phone guaranteed a correct fit due to their special sizing charts and it is so far off that it can't even be pulled on. The sale of this product is based on pure hype and emotional sales of what a wonder product it is. Sad to say it is a rip off and the way they inflate the shipping and handling for free products you are stuck with paying way to much even if you return it.
August 28, 2008
Terrible everything
This whole mess is a rip off! The product is not what it's claimed to be, the fit is impossible to achieve. The shipping and handling is outrageous!! The free items are not free at all. No matter what you do, you can't recoup your $79.75 cost. This should be illegal and this company should be accountable for their robbery.
August 17, 2008
Mailing costs overpriced
Talked in detail with rep after viewing several times on TV for the body garmet. Because of the date needed to use this item, she assured a rush delivery would be the answer. I did remark, however, that I did not want to OWN the company with the cost of shipping, just have the garmet delivered in time . This delivery did NOT happen - a wk later the item showed up.

Because of surgery and not being able to walk, I kept the shipping box, contents, bla bla bla. When able, this entire pkg went to my local post office for a price quote on shipping. The Box this garment was mailed in is a $4.00 box issued by United States Postal Service Priority Mail. There is ZERO charge for tracking. For a $4.00 postal charge -- I was charged $9.95 for shipping and an ADDITIONAL $6.95 for RUSH delivery. The item was $39.95; the shipping added onto this;then the TAX of $4.70. I ALSO pd TAX ON THE SHIPPING -- HELLO??!! From the reviews I just scanned, it seems this company has to make their money someway. but I am NOT paying for a money making scam when it comes to incorrect postage.
I am demanding my postage correction at this point. I am also filing a complaint with the US Postal Service.

There is a TV station which would love to air this mess, no problem.
July 18, 2008
Worst body shaper ever
I bought the body shaper for 39.95 by the time the added on the free extras (haha) my bill claimed to 79.75. I received the garments in boxes that looked nice not worn. When I opened the box with the top nude shaper, I was surprised to find the smell of cat urine. It was in a sealed plastic bag, at this point I wished to return all products and not touch them. I called UbuyEZ and they informed me that the free gifts which I really paid for could not be returned and they would only credit me 39.95. I would also have to pay to ship the garment back. I think I will just throw it away. Please do not buy the body shaper by kymaro its not a good thing!!!

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