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Credit Card Fraud
March 4, 2009
unauthorize use of credit card
This Company is Body Enhancement Center, LLC who goes by the name of LaBella Salon & Spa, who is also known as "THE SPA GROUP", who is also known as 'SPA GROUP AMERICA", who is also known as "LYPOSSAGE SOUTH, who is also known as "LYPOSSAGE INSTITUTE". who is also known as 'SIMPLY BRONZE" With no License in Tennessee under "THE SPA GROUP, or SPA GROUP AMERICIA or LYPOSSAGE SOUTH or LYPOSSAGE INSTITUTE or SIMPLY BRONZE. We purchased a G5 Lypossage Machine from this company and they charge our American Express Card in July 2008. They contacted us again, claiming they had a new Lypossage (TM) machine to sell called Ultra Coutouring (Microcurrent face lift machine) At first we told them no, we had just spent a large sum on the G5 machine. They convince us to allow them to do a Demo, we would pay them 1/2 by check and the balance in 30 days if we wanted to keep the machine. Well little did we know that they ILLEGALLY KEPT our credit card number on file without our knowledge from July 2008, CHARGED our AE card 2 days prior to the demonstarion of the machine at our spa for the full purchase price of $6, 995.00 for the machine and the next day charge another $3, 457.50 and we sent them a check for the 1/2 upfront for $3, 500.00. In two days they charged $10, 452.50 to our AE credit card, took a check for $3, 500.00. for a machine that only cost $6, 995.00. We immediately STOP payment on the check. Then they send us an email claiming that felt we might like some more products and they have billed our AE card again. Of course, we filed dispute with AE and this company filed a false response claiming we order the equipment and product over the internet, which of course was UNTRUE, they provided AE no proof we order this equipment over the internet and provided no shipping confirmation at all. THEY SIMPLY LIED! To make matter worst, this company is not authorize to sell this equipment under Lypossage because it is not a lypossage machine it was made by DectroGroup and the cost is $3, 995.00 and this company was selling this machine as a Lypossage (TM) machine for $6, 995.00. GOTO: www.lypossageinstitute.com/g5machine. This company only buy wholesale double the price an sell retail and "LIE" about the products they sell claiming the machine was a Lypossage (TM) machine as listed on their website. This company illegally charged our AE credit card without our authorization, and when we caught them we sent them an email not to charge our card anymore and they continued to charge our card. We were forced to get another AE card number to stop the FRAUD and scam by this company
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