Cigarette pickup are employee name eddia do not wanted to accept cigarette order which faxed feb19 2hrs before pickup She call manager on duty name curt who was trying to explain me about 24hrs policy as well as respectful to his employee without listening to customer side i never encounters this kind of customer service in any sams every sams have different polisies how would customer will know about it there were no sign saying that need to fax 24hr before pickup we have several business 1013421392715553 we member since 2006 never saw attitude like her and manager like him.