I signed up for three months of personal training. After completing the training, and going through four different trainers because they all quit or were fired, my last trainer told me I was all paid up and everything was taken care of. They have now deducted over $600 out of my checking account because I didn't cancel in writing 30 days prior to my last session. The management was extremely rude and they say there is nothing they can do about it. Now I have eight more training sessions I don't want and can't get my money back.

Don't trust the sales people and whatever you do -

Don't sign any contracts with LA Fitness!!!

An LA Fitness was opening near my workplace, so I decided to sign up and take advantage of early registration rates. I signed the paperwork and paid them an early registration fee.

The club did not open on time. It eventually opened, well over a year late. In that year, my company decided to move. Since I knew it was moving, but did not know where, and the club would no longer be convenient, I attempted to call to cancel my early registration.

I was told I would be able to cancel at any time with no penalty, so why not keep it in case my company moved near another branch? This seemed fair, so I stupidly kept it.

We moved. Not near an LA Fitness. And the last thing on my mind at the time was my fitness membership I had registered for *over a year ago*. Then several months later, I got a call. They were having trouble billing me.

What? Why is LA Fitness *billing me*. I never set foot inside an LA Fitness. My membership was never activated. Oh, they explained, after the club opens, they activate your membership and bill you, whether you've ever been to a club or not. If I want to cancel it, I'd have to write in and pay for what I'd already accrued. I refused. The phone guy told me he'd talk to his manager who would call me back. No one called me.

Several months later, it's now 2008. (I signed up in January 2006!) They call me. They're having trouble billing. I patiently explain what I already told them before. They tell me that I can cancel, but I'll have to pay a 30 day fee. I tell them no. The guy tells me my membership agreement requires me to. I ask to look at a copy and he says it is on the website. (If it is, it is hidden in their member’s only area. Which I don't have access to because I never signed up for any of this.) I call him back and get an answering machine.

A few minutes later another guy calls, this one from the specific branch I had joined. I explain the same thing. He gives me the number of the manager of Membership Services, Tim. Thanks. I call Tim. Tim explains that they *are* charging me already and that I did use the club in November. I have never been there. And the date he gave was when I was on the east coast. I check my credit card. Damnit, somehow they found a way to charge me when they couldn't before, and I hadn't caught it.

I'm writing to their headquarters right now, but as it's currently looking, it seems that they will now have taken hundreds of dollars of my money. And I have still never even set foot inside an LA Fitness.

A member of La Fitness since 2002 Hassel Daniel F1601043. I train three times a week at 530 am with three other friends, on Wednesday 9th April 2008 we did our routine workout, afterwards William a personal trainer from body of change accuse me of training others i informed him that i have being a member since 2002 have a great time working out with my friends and if the trainers will repack the weights after working out their clients and being around so that when members have a problem to help and maybe pick up a new client, instead of trying antagonize members. This information was pass on to the VP of the personal trainers who herself seems lost. The personal trainers have to stop looking to accuse members who are trying enjoy an environment of out dated equipment. Four other members of my family are members of La Fitness and we are strongly considering the other competitive gyms in the area.

I"m writing this on behalf of my 21 year old son. Robbie survived a MVA on 1/26/2008, but needed a spleenectomy, had a collapsed lung and three broken ribs. While sitting in his hospital room I was going over my list of who I needed to call. On Jan. 30-08 I called LA Fitness to freeze his membership. I was told he was already being billed for February although it was still January. I balked and was told to call a Wendy to get the charge removed. I tried to reach her several times and finally connected on 2-4-08. What a miserable, cold hearted individual. She told me since we did not notify them 30 days prior there was nothing she could do. If I would have known 30 days prior my son would almost lose his life and spend 5 days in ICU 100 miles away from home he would not have left on the ski trip and Wendy would not be known to me. During this conversation not once did she ever extend any sympathy, wish him a speedy recovery not one single word of compassion. It was all cut and dry business as usual. I can't believe this person is working in a customer service type of business. What a horrible horrible uncaring individual. I have been on hold for 1 1/2 hrs trying to contact the corporate office. Future LA Fitness members beware they could care less about you it's all about the mighty dollar and I guess my son's $24.99 is going to keep the company afloat.

The gym used to be opened until midnight on the weekends, then 11pm, then 10pm, NOW 9pm! 10 was justifiable but 9pm is uncalled for. Not to mention, they sold people on this gym and signed them up telling them the gym would be opened (WITH POOL USED AS A SELLING POINT) by "next month" offering a small room with a few machines. They continued to do this for 1 FULL YEAR until the gyms long overdue grand opening finally took place and the facilities were open (which by the way they have advertised "Grand Opening" for yet another year - WITHOUT POOL). The pool has finally been put in not more than a month ago. it took them 2 years of selling (lying) people on THE POOL until it was finally installed.

Plus, the trainers are A JOKE!

ps - Yet I still go...