LA Fitness
| 5 stars | | (0) |
|---|
| 4 stars | | (0) |
|---|
| 3 stars | | (0) |
|---|
| 2 stars | | (0) |
|---|
| 1 stars | | (236) |
|---|
|
Category: Entertainment
Contact Information
Everett, Washington, United States
|
LA Fitness Reviews
|
November 12, 2007
Kids club is a nightmare
I just want to said that in almost 4 years of membership with this gym our experience with the kidcare was terrible, we are thinking to cancel the membership but before we need to tell everywhere is possible the bad service they have. Their kidsclub employees are not licensed, must of them have not idea how to deal with children, and several times my wife asked for help while our son was crying and not only they didn't care of my son but they ordered with bad attitude that they need my wife step out of the kidsclub. We know others members with bad experiences like that, so if you have little kids , make your own investigation , ask other members of that gym about their experiences before take yours to that nightmare. I wish their kidscare be more expensive but with a complete quality service.
|
|
|
November 6, 2007
Terrible service!
Not honoring my 7 day pass i received by mail because i was a member in 2002-2005? thats ridiculous, i just got back from the middle east a few months ago and a guy named Jeff who claimed to be the general manager, said that my 7 day pass is invalid because of the past membership. This 24 hour fitness in Katy, Texas may have discriminated me since i was the only Asian in the gym... What honor does LA Fitness Human Resources have? Hiring managers like that...
God bless the bigots of Texas! And not the blood of the coloreds who fell in the name of All Men Are Created Equal constitution...
|
|
|
October 30, 2007
Personal Training is a Sham
After listening to the announcement to come for my free assessment in January this year - I find myself locked into a contract, which if anything has only increased my stress and not my muscle tone.
The freely available trainers are mostly inadequately trained. The well qualified trainers are offered to the customers that pay more (have a higher category membership). The more than $150 per month does not even guarantee an assessment, unless you request it!! A complaint about the service will simply prompt a response by the manager, that this is your own doing, and that you are not complaining enough, or not doing anything enough. If you suggest that they cannot meet your needs - well it is still your fault. Customer complaints are simply viewed by them as a means to end their lucrative contract, and that it is still all your fault.
I decided to contact our corporate liason person in Atlanta, whose name I will spare, as he tended to agree with the complaints. However after coming back after 5 days, following a promised 1 day response, his promise that the manager would contact me immediately has never realized. What a surprize. To Todd, who I hear from our gym, simply sits at home answering emails, you need to attend to your customers. But, never fear Todd, they also advise that you will not contact me anyway.
How LA Fitness stays in business - surprizes me. We the public are waking up. It reminds me of another fitness club that went out of business - leaving a lot of people out of pocket and unfit. Where is management? Where is consumer affairs?
|
|
|
October 16, 2007
Impossible to cancel
La Fitness - www.lafitness.com
2880 N Druid Hills Rd Ne, Atlanta - (404) 321-2330
Office of the Attorney General
Attention: Mr. Greg Abbott
300 West 15th Street
Austin , TX 78701
Mr. Abbott,
We are writing you to file a formal complaint against La Fitness. Since August of 2007, we have been trying to pay our final bill and cancel our membership with LA Fitness.
Initially, we tried to pay the balance and cancel over the phone. Unfortunately, we were told we must come into the gym where we signed up. Once we journeyed to the gym, we would be permitted to cancel our membership.
We went to our local gym. The name an address is:
TOCO HILLS
2880 N. DRUID HILL
ATLANTA , GA 30329
(404) 321-2330
We told to speak to the “operations manager”. Her name is Ashley. Ashley told us we needed to update our account billing information. Since we were recently married, the old billing information was referring to our old account.
At that moment, we simply offered to pay cash, write a check or use the debit card. No payment option could be received at the club. Ironically, all forms of payments were accepted when opened the account.
Furthermore, we were told to go online to cancel our membership. Ashley asked me if we had an online account. We prompted said no. Ashley advised me that she could simply create an online account. Ashley asked to wait a moment so that she could create two online accounts. Once the two online accounts were created, Ashley assured me that we could login and cancel.
Once the account was created, we respectfully asked her to cancel our memberships. She told me that we had to go online ourselves to cancel the membership. She stated that she could not cancel our membership. However, instead, she would be very happy to go online and update our billing information. Ashley was very persisted with updated our billing information. This is weird anxiety especially if we were extremely desperate to cancel our account. Ashley told us that we had to go home and login to cancel the account.
We went home. We logged in an attempt to finally cancel our accounts. We prompted to download a cancellation form. Per the online instructions, we to complete the form and mail it to the below address:
LA Fitness International, LLC
2810 Trinity Mills #209 - #322
Carrollton, TX 75006
We did this. However, we are receiving calls from them asking us to update our billing information. We have been explained that we have cancelled our account and we followed the instructions to cancel our account by mailing in the form. We were told that they did not received the form. We demanded to be cancel while speaking to the representative on the phone. The representative said that they could not cancel our membership. They again, almost robotically, stated that they could go online and update our billing information.
Please review this web link for more detail as it further explains the ongoing pain of the cult-like activities of the gym.
“http://www.associatedcontent.com/article/153287/scammed_at_la_fitness.html?page=3
Under separate cover, I will be mailing LA Fitness another final payment for my wife. We are concerned that this may impact our credit.
We would appreciate if you could address this issue.
|
|
|
December 27, 2006
Inappropriate behavior at LA Fitness!
This morning, as I was working out on one of those hamstring machines that has you lying on your stomach, face forward and raising the weights with your ankles, a personal trainer approaches me from behind, puts his hand on my back and tells me that this position is exposing me, that I should preserve my dignity and there are other machines that I can use "without shame" that will exercise the same muscles (the machines he pointed to were for quads, not for hamstrings but that's just a small point).
I asked him to remove his hand and was touching a woman he had never met also a part of preserving her "dignity". When I complained to the general manager, however, that manager defended the personal trainer (who had interrupted a session with a paying client to monitor me). the manager said he himself touches people all of the time, that it's good to have someone stop women from being "exposed".
I think this is a terrible atmosphere for a woman to work out in, and I am now about to cancel my membership. Not that it's relevant, but none of my skin was exposed, nor should I feel restricted by what machines I use by someone else's (a personal trainer no less) mixed-up sense of "dignity". And to have his inappropriate touching and monitoring be supported by the manager? What kind of company is this...
|
|
|
December 7, 2006
LA Fitness membership cancellation cheating!
I've read nightmare stories about canceling LA Fitness memberships. At first I could not understand why people were having such a hard time canceling their memberships.
Its as simple as filling out a form, placing it in an envelope, throwing a stamp on it and dropping it in the box. Approx. 3 weeks after doing so, I have not heard from LA Fitness and am getting the usual run around every time I call. "We have no record of your forms on file." (Exactly the line from the nightmare stories.) The member services rep says, "It usually takes about 2 weeks to get here and process."
Two weeks from NJ to CA via snail mail, and for someone to open it and push a few buttons in the computer to cancel auto billing. (Could this not be done over the phone? VIA fax?) The form doesn't even require a signature.
Theres no way to prove it because its been shipped standard USPS (for all I know it could have been lost/not processed yet/placed in the garbage). So last week, I re-send the forms via CERTIFIED Mail so I know when it gets there. To avoid being charged another month for an already canceled membership, I freeze my account over the phone. I figured if I'm going to lose money $10 is better than $34. Several days later, they call me up to update my credit card info but I refuse.
Later that day, I call to inquire the status of my account and its magically active. How about that? What a mess.
|
|
RECENTLY UPDATED REVIEWS
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt
Bulk SMS Gateway in UAE | Best Bulk SMS Service In UAE
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
