LA Fitness

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1 stars
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Category: Entertainment

Contact Information
Everett, Washington, United States

LA Fitness Reviews

TedP9 December 14, 2010
No hot water
Lafitness in stoneham ma is one week today with no hot water .The place is constantly filthy.More like a health hazard than health club.The local board of health agent was there today and warned the club he would shut the doors by 1:00 if problems not fixed.There is no visible manager to speak with, the only response for complaints is to call corporate.Corporate in California does not care about anything but money.Try to cancel your membership, it is easier to just cancel the card or checking account you use.LA FIT ***
L Elliott November 27, 2010
monthly fees
I have not used my membership for over a year. I had been meaning to cancell or freeze, but never got around to it. Any way, I recently had to get a new debit card due to unrelated fraudulent activity and at that time tried to go ahead and update my account, but again, they do not provide access to e-mail. When phone msgs started pouring in from them and today a threatening letter/bill I was upset. There is no way they can hold me accountable forever??? I signed no lifetime contract and they make it impossible to cancel/freeze!
Discriminated by LA Fitness November 26, 2010
Discrimination
I recently signed up with Pure Fitness in Tempe, AZ and the next day I learned that it was closing. I assured that my membership would be honored at any LA Fitness location if I signed a waiver and at the closest one to me on Southern Ave. Despite the fact that I had already paid for two months, when I went to the LA Fitness on Southern Ave in Tempe, AZ I was denied entry. I was told that my billing information had not been entered and that I could not gain entry. When I told the attendant (who happened to be the Operations Manager) that I had already paid for two months and that my financial information had already been provided, I was informed that I could not go in unless I gave him my financial information again. What is perhaps most upsetting, is that a white woman had been right in front of me and had the same cinrcumstances, but she was not given a hard time nor was she denied entry. I am a male Hispanic/Latino . This is clearly a racist man who despite his position as the "Operations Manager" should have at least acted with some decorum. Not only was this a blatantly racist and discriminatory act, but it clearly is a scam as well as I had already made payment and I was still denied access to the facility. This is truly a horrible place to go to. Avoid it!
tellamer November 10, 2010
Transfer Regular member to multi club excess with an offer
I'm a member of LA fitness since long time and I received an e-mail from LA fitness that offering multi club excess. I called LA fitness no one willing to help, there are telling me go on public [email protected] but it does not give me any help. so how can I be multi club excess member ? Thanks
Bobby October 29, 2010
Dirty facilities, rip off
LA fitness in Ardmore, PA. When I first joined and it was new it was clean. Now it is dirty. There was dirt at the

bottom of the pool the other night. Do members have to continually tell them how dirty it is? Shouldn't they just vacuum the pool and clean the locker rooms and bathrooms without being told about dirt? It will be clean

for a while and then go straight back to being filty. They should stop opening facilities and pay the workers

a liveable wage. They tried to get me to join their fitness program by paying another fee and then a monthly fee when I was already paying my monthly fee and had paid my membership fee. So anyone joining beware. I told them to go take a walk. I swim there because I cannot find any other pool.
Smith October 29, 2010
Thieves
I have had my money taken since I signed for a membership

I have called corporate and they would not refund my money

An employee wrongfully used my billing information for

someone else and the fitness center wants me to file

criminal charges against that individual when this person

did not give them my information, I did. Then they said

that employee was no longer withtheir company, and the

contract they showed me did not have my signiture.

I am getting a lawer but you woyuld thing they would

really look in to this.thank you. look in to this!
Pissed October 28, 2010
Rip off
Thier Fitness Training is with people who don't have a clue and all push the same training program on everyone AND you cannot cancel your membership. I'm getting billed $150/month when I don't have an LA fitness anywhere near me because I moved, but they refused to stop billing me.

They utilize high pressure sales with commissioned employees that only want to pressure you into making a snap decision that you can't take back for the next year! This in unethical and absolutely horrible customer service.

DO NOT SIGN UP FOR THIER TRAINING IT IS A RIP-OFF!!!
Lord R September 27, 2010
Personal training feels like car sale
I just got done with my complimentary personal training session with LA fitness east colonial in orlando fl. Brett seemed knowledgeable enough and the work out kicked my butt. However, at the end, when I expected him to go over the plans neutrally, I felt more and more like I had stepped into a car dealership. He told me since I was a new member I had three days to take advantage of this deal. When I told him I had to talk it over with my fiance he told me today was the last day to decide, that he couldn't do this deal tomorrow, and that his manager is rarely here and is luckily here today to give me the best deal. I reminded him that my third day was actually tomorrow and that I would not make a decision without my fiance, so that we could work our budget as we are saving for a wedding and house. He then proceeds to bring his manager over. This is the worst part. His manager looks at me and asks me how serious am I about doing this. I tell him pretty serious, as I want to get back in shape. He says to me if you sign up today I can do this deal, and I remind him of what I already told the Brett. He then looks at me and says "let me ask you a question, you want to talk this over with your fiance right? do you think he'd get mad at you if you brought this home?" I was like what? mad at me, no why would you ask that. Then he says "well let me ask you this do you make your own money?" I'm like yes. Then he says "well then if you make your own money you can make your own decisions". I could not believe he had just turned me into an abused woman who can't make decisions for herself. I just told him flat out "I will not make a decision today and that our money is tied together and that we make decisions about finances together". He finally got it, gave me the following rate: 3 sessions a month at $75.00 with random trainers and 12 extra sessions with Brett. What *** about this is that this may be an excellent rate, and I may have signed up, but all the slimeiness before it turned me off big time. Do not trust LA fitness personal training programs.
Cutmetal September 25, 2010
Class Action Lawsuit Filed
To all those that have been scammed by LA Fitness cancellation procedures and charges, a $5, 000, 000.00+ (five million dollar ) class action lawsuit has been filed. 03/03/2010 Jay Mua vs LA Fitness ...To see the actual lawsuit:

http://www.chicagonow.com/blogs/chicago-bar-tender/2010/03/class-action-lawsuit-against-la-fitness.html

The above site has the case document online and as a .pdf file.

Here is another lawsuit that was settled in California for membership cancellation wrong doing. Looks to me other states need to keep the ball rolling.

http://mikebracco.posterous.com/apparently-la-fitness-hasnt-heard-of-computer

My advice...stay away from LA Fitness.. Tell all your friends... and don't give them your account number ever...even for a free trial.
njnews September 23, 2010
impossible to cancel
Yes, they lied to me when they told me I could just pay for 3 months (North Brunswick, NJ) since I only needed membership over the winter.

As my membership "ended" in March, I discarded their card, and never went back...

They kept withdrawing from my account for one month after that, well I thought maybe I owe them some. Then another month was charged, at this point they have 6 months of fraudulent charges.

I finally told my bank not to allow more withdrawals. Over the next two weeks I received over 10 calls per week from LA Fitness (texas, Californaia, etc.) . No I do not have time to talk top you clowns and fools at LA fitness!

Finally, I sent a letter to CANCEl, but they still claim I owe them one month!

I did enjoy their facilities, that is the only good thing. I wish they could just take a check for three months and never touch my account.

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