When I first put my reservation for a condominium thru LA Hacienda 1 on 5140 East Kings canyon they told me that i was getting 3% discount on the property price, only to be told as escrow was closing on NOvember 2005 that i did not qualify for 3% instead only 2% since i was an investor! To make up for their misinformation, La Hacineda said they would make an 'internal' arrangement for the remaining 1%. I had to pick between them paying 6 months of Homeowner's or buy a washer and dryer. I opted for the second. It's almost Febuary of 2006 and still they haven't delivered my W and D I have been religiously following up with them since escrow closed nov. 05 each time they would just pacify me with a promise of a call or that shipment will come soon! nobody ever really follwed thru with this!
I really think this is a very wrong transaction, from the beginning when they misinformed me of the discount price just to get peolpe to sign up. in my case a wrong investment! for them, thay need to fix their system and work on customer satisgaction! Up to know when i call they just give me a run-around. How I wish that this was just as simple as returning a good when a transaction is bad, but it isn't!