LaCie USA

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Category: Electronics

Contact Information
22985 NW Evergreen Parkway, Hillsboro, Oregon, United States

Phone number: (503) 844-4500

LaCie USA Reviews

LaCieUser July 11, 2010
Product Repair
Owned a LaCie Mobile Safe Hard Drive with encryption, which developed problems (no boot) out of warranty period.

Called LaCie to have it repaired (was willing to pay for all repairs). Tech rep said it is no longer supported (it was 14 months old), and they would not repair it. This is the second time this has happened with a LaCie product... a network drive failed and they would not repair it either (a few month ago).

I have stopped purchasing LaCie hard drive products because their support is non-existent (terrible technical support). Additionally, I have had numerous failures recently with other LaCie products (returned under warranty). Make sure you understand, prior to purchase, that it will likely fall off their service map quickly - and you're stuck with a paperweight if (and when) it fails. I have never had this problem with Apricorn or Seagate, as two examples. I would counsel buyers to avoid LaCie.

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