Ladbrokes

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Category: Entertainment

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Maidenhead, England|Berkshire, United Kingdom

Ladbrokes Reviews

John Aristidou December 21, 2010
Virtual Racing
Dear sir/madam,

The virtual racing system currently takes bets even if race is off. The punter does not know this if the bet is valid or not. If the bet loses the bet is discarded and the punter is none the wiser. he punter loses the money which ends with Ladbrokes or the employes at the shop. If however it wins and you attempt to collect the winnings you are told that is late bet and you get your money back. It happen to me this morning and I was witness to many occasions with other punters. It can turn nasty especially if you already are loosing money and when you have a winner, which is rare anyway, you are told that you are late. The computer systems are now so advanced to be able to close betting soon as the OFF is given on a particular race. Please help as is unfair on the public which support the betting industry with their presence in all betting shops.

Thanking you in anticipation

John Aristidou
Keith221 June 12, 2010
Customer Service
I received an email from Ladbrokes that I had a free bet worth £5. I went to my local betting shop and the arrogant woman behind the counter told me firmly that I did not have a free bet at all. I asked her if she would like to see my printed email (i had brought along as I envisaged such a problem). After arguing with her and her refusal to even look at the email, she spoke to her colleague who put my Ladbrokes card through the machine and muttered 'free bet'. She then proceeded to process my bet and gave me my slip. She did not say a word. No apologies not even an acknowledgement that I was still stood in front of her. The whole shop on, 32 Moor Street, Ormskirk Lancashire L39 2AQ was looking at this farce. I left saying thank you in a polite manner and she replied very sarcastically 'YES, Thank YOU!!!'

If ladbrokes do not wish to provide customers with free bets for their loyalty cards then fair enough but if they do, I do not wish to fight with an obnoxious Trout in order to receive my 'gift!!'

The woman concerned was at the Ladbrokes shop at 4pm on Saturday 12th June 2010
warren1 March 25, 2010
cashier rikki
I have been going in bookmakers for years, and never have i been spoken to like that before.
i have just split up from my wife of 27 years, so was just keeping myself to myself.
went up to the counter looked away from the cashier at the time, there was a lady standing to the left of me i just smiled, then turned and put my bet on.
moving over to the side of the shop out of the way of anyone, the gil walked from the back of the shop with the lady. i looked across and the cashier starred glaring at me
i looked behind me wondering who she was looking at, and realised it was me, so i just smiled and raised my eyebrowsas i smiled.
she said what do you keep staring at me for, i replied i'm not staring at you, she replied yes you do and keep looking at me it's very unnerving, and i don't like it, this was in the shop. And i said have you got a problem she replied yer you keep staring at me, i replied i aint starring at you, carry on like that and you will have a problem. The other lady said something to the cashier and she said loud enough for people to hear, i don't know maybe he's a wierdo, now that in my book is slandering someones character, even other ladbrokes staff said that hazel in connaught avenue frinton- on -sea. i use to live in the west midlands and use ladbrokes when it was in merryhill aubery was the manager then. he moved to quinton west midlands and i use to see him now and again we use to talk i'm sure he would tell you i'm a genuine person. i would like this matter resolved as i cannot go in that shop again, and it's making me feel uneasy. many thanks warren.
November 24, 2008
FOBT
I do not believe that the roulette fixed odd machines are random.When I complained to the gambling commission they told me that I had to complain directly to Ladbrokes - how far is that going to get me ?
Using the same betting methods I use in a casino I lost 10 successive times & it is remarkable how the areas of my strongest bets were consistently missed.Something is definitely suspicious.
When I leave a casino and have lost, at least I don't feel cheated.

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