I have never had a bad experience while at Lady of America. However, dealing with their corporate headquarters is another story. I am pregnant and will no longer be using the gym,
so I went in person to cancel. I did my three years with them so I was
paying from month to month, with no contract. I was told that I needed to contact National Fitness to cancel... ummm didn't I open my membership in person? Why should I have to contact these people?

Ok, fine, . I call them and what do they tell me? You need to send a letter stating that you would like cancel your membership|. That will be your 30 days notice (didn't know this was a job) and you will be billed for one more month..

FINE. I write the letter and send it. One week later I get a phone call from them|. They received my letter but they can not cancel my membership because my letter was not sent via certified mail. NO WHERE IN MY INITIAL PHONE CALL WAS I TOLD TO SEND MY CANCELLATION LETTER VIA
CERTIFIED MAIL. I would have distinctively remembered that piece of information. I argued with this woman as to what the difference was between what I sent her and receiving it by certified mail, and she said "We can not cancel a membership without receiving the letter through certified mail"... WHY NOT?! I said "You still got my letter obviously so what is the difference?" She could not tell me why there was a difference she just said "I did tell you", but in fact, she did not.
All she said was that she couldn't cancel it. Does that make sense?

To make matters worse, they put your monthly payments down as a
reoccurring debit purchase, and do not have their company ID listed so
it makes it hard for your bank to stop payments to them.

They are so eager to take your money but give you the run around when its time to leave. I think they are incompetent. If you would like a clear answer
you will not get it. I say steer clear cause if you don't have problems
in the beginning, you will in the end. If you like getting screwed over
then join this piece of crap gym. Forty dollars a month is forty
dollars a month (you really do get what you pay for). The equipment is
old, the space is small, it smells like mold and you WILL have a problem cancelling your account.

Do not sign a contract with LOA - it is scam very misleading regarding annual maintenance fees which they continue to charge after the 30 days notice given to cancel. This is the worst management of a fitness center billing I have ever experienced.

Not only was the staff unprofessional, but I didn't even receive my one hour of personal training that was included in my contract! When I tried to cancel, it was not put through the system correctly and here I am four months later with charges racking up and UNAUTHORIZED drafts taken from my account! Anyone I've talked t in the club or the billing companies has tried to pass the buck along to someone else instead of just refunding the amount charged which I did not owe! I have my cancellation and confirmation in writing people!! Total scam, . Do NOT sign a contract with Lady of America!

Lady of America told me I had 3 days to cancel my contract after I signed up and then would not let me. They not only did not give my money back, they began taking even more money out of my bank account. Very deceptive and very fraudulent.

Please advise others!

Lady of Americas is the worst company you will ever deal with. Where should I start? First the membership rep lied to me about just about everything. She also never gave me a copy of my contract, which is also my fault for not asking, but I was young when I signed up and it was the first time I ever signed up for a gym membership. If you have a problem you have to deal with another company National Fitness Financial Services. They are no better. I called to ask when my membership was over and was informed that my last payment would be Feb 2009. I couldnt wait for Feb to come and then March came and no shock to me that I was still being charged. I was now informed that my membership goes to a monthly membership unless I send in a cancelation notice which then takes 30 days so I will also be charged for April. The gym in Homestead, FL is dirty and very small. There isnt even a light in the bathroom. Do not join Lady of America, if you do you will regret it!!! Trust me I had to learn the hard way.