FROM,
SREEDHARAN NAIR K. PUNNAMOODU
799 29/02/2008
JAYAHARI LAB
KALLIYOOR ROAD
PUNNAMOODU JN,KALLIYOOR.P.O.
TRIVANDRUM.

TO
THE COCERNED AUTHORITY
BSNL INDIA

SUB: DUE TO THE NEGLIGENCY & THE IRRESPONSIBILITY OF THE HEAD LADY STAFF(NAME UNKNOWN)OF BALARAMAPURAM DIVISION OFFICE.(DISCONECTION OF LAND LINE CONECTION)

REF: CONSUMER:NO: 1837586 (Tel:No:0471-2408411)

DearSir,
I am shifting the land line conection from poojappura to punnamoodu.In poojappura the rent is 360/- month,but in punnamoodu the rent is 220/-month.But the next moth of the shifting period the bill shows the rent is 360/-month,but ponnamoodu is in panchayathu.I go several times in Balaramapuram to diduct the amout from 360/- to 220/-.I am sending one written letter to the above office. Two times the foolish lady said that the complaint is given to Pattom office.I go there then the concerned person of the Pattom office said that the complaint is given to the Balaramapuram office itself.
Iagain come to Balaramapuram office then she said that with in one weak the problem solved.But my recent bill again showes 360/- rent.I again paid the bill amt on 26/02/2008.(Bill no:12449837) amt of the bill is 449/-. On 29/02/2008, I again go to Balaramapuram section,she scroled me & shouted me ,she did not know nothing about the problem & you do any thing what ever you can.
This time I bring one cancellation form from there . I mail to you because of the lender of the last resort . So kindly do the needful at the earlist. Pls mail that what action of your esteemed firm has taken in this mail.My Mobile no is
9447051117.If you want any thing in this subject you pls contact me at any time.The most pointed thing is that you never loose any costomer like me in the future due to the negligence of the bullshit word spoken lady.



your"s faithfully


SREEDHARAN NAIR.K.