Lane and Bryant

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Category: Services

Contact Information
United States

Lane and Bryant Reviews

Lance July 23, 2010
Bad customer service
Recently shopped there, bought over 75 worth of merchandise, forgot my coupon, My bad. Was told to come back next day. i did and was told that I had to return the stuff and re-purchase to use coupon. Did and clerk was obvously annoyed. Bought 75 worth of stuff on top of what I had purchased. Would not honor coupon, told me that I had to come back again the next day with another coupon. Veronica told me she just did what they said, "She just worked there" Asked for manager, she had no authority. Asked for district manager to be called, was told they could not call the district manager. I am cancelling my account with them, but customers beware, they have absolutely no customer service skills.

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