I bought the Luganda course & am very disappointed. First, the Text and Audio are totally separate. I could not find the Text for the lessons; only the very long write-up on how to use the course. Eventually I went back to the website for support and found a statement there about how to access the Text lessons. There is glitch in the program. Once I was able to access the text, I found that the end of each line was missing--about 3-5 characters. I submitted a ticket for help, and was told that they couldn't reproduce the problem I was having and called the "case resolved." So far my experience has been very frustrating. Luganda is a tough language and there are not many choices for those of us who want to learn it, but this course is clearly for linguists, not for ordinary people, and the customer support is non-existent.

I purchased the complete Amharic course from Langocity and was very disappointed. This is not a course at all, but just a native speaker reading random words and phrases. It would be impossible to learn Amharic using these CD's. If, in fact, foreign service folks have learned Amharic this way, this explains our lack of effectiveness in Ethiopia.

I purchased the complete Amharic course from Langocity and was very disappointed. This is not a course at all, but just a native speaker reading random words and phrases. It would be impossible to learn Amharic using these CD's. If, in fact, foreign service folks have learned Amharic this way, this explains our lack of effectiveness in Ethiopia.

Concerning Langocity's Mandarin One Module Course: Langocity neglects to say on its website that this is a course circa 1970 or thereabouts. Although it may still be effective in this day and age of language learning; Langocity's Mandarin Course is extremely bland and boring. This course is available Free at the Foreign Service Institute's website:http://www.fsi-language-courses.com/

Below is BBB complaint about the non-refund that went unanswered by Langocity.

I purchased one Mandarin Language course for $39.95- I double clicked the button so I was charged twice for $39.95. Incredibly, Langocity said a refund would take two billing cycles which I took to mean two months (I have a prepaid debit card so I do not get a bill). Although, that is not what I have experienced when it comes to refunds I took them at their word. The purchase and overcharge took place on February 16, 2009. Today is April 28. I have used langocity's customer care page to alert them, repeatedly, to this problem this week, as well as called their 800 number and left a voice message asking for Langocity to call me. I have not received any, not one responsepar concerning this problem beyond automated auto-responses that it is under review by staff. I have been patient with their ridiculous two-month to refund overcharge policy and have lost patience with them, especially as Langocity apparently feels they do not have to respond to alegitimate complaint, which is sad and annoying and immature.par par The fact is they have $39.95 of my-my money which they said would be refunded in 60 days and that has not happened. par par Not returning someones property or money is stealing it would seem.par Incidentally, I received a refund to my card from another business in mere hours. }

Consumer's Desired Resolution: I want $39.95 for the overcharge refunded to my debit card immediately.}