On December 5th, 2009 I arranged and hired La Rosa del Monte Express to manage my son's moving from New York to Miami. They came at December 8th and said that the move was going to be in miami by the 16th. Today is the 22nd and the move is neither in miami nor en route since they decided to stay with all my Son's belongings in New York City. I have been frantically trying to reach someone at their office and it has been impossible to talk to a human being. this irresponsibility has cost me an incredible amount of money since I have had to incurr in extra expenses including some furniture and a very expensive bed. My son was supposed to start a new job and all of his business attire was with the move. PLEASE DO NOT USE THE SERVICES OF THIS COMPANY AS THEY ARE A SCAM!!