I had my surgery at Lasik Plus in Jacksonville FL 2 months ago. I still cannot see! I understand that is what happens when you have the surgery without a flap but I did not! The person who did my exam was very informative and thorough but when I went back for my surgery the person who said they would be in there with me, was not. I then had my instructions and got 2 different sets from 2 different people and one was the receptionist and she acted like I was a bother for asking her questions. After my surgery I was ushered out like "you're done - now get out - NEXT!" The doctor seemed very nice until I overheard some of the other workers discussing 'issues' that they had been having! I wish I had heard it before my surgery, but I heard it while waiting for my ride!
I have gone back to all my appointments (which ended up being many more than I was told in the beginning!! Due to my 'problems with healing' from what I was told) When going in for my appointments they were very un-businesslike! The guy who checked me was texting & laughing at the front desk when I cam in. I asked him if he knew what he was doing & I got a "yeah" and a laugh. Another person in the office that day was having 'issues' just like me! When they saw us talking we got dirty looks & they quickly separated us & moved us from the other people there. I guess they didnt want us to chase away their new VICTIMS!
Wow - I feel like a huge victim of the old 'bait & switch" The doctor reassures me every time I come in and tells me its 'perfectly normal' for this to happen - but this is my vision we are talking about & now I can barely work with the headaches I get.
Dont go to Lasik Plus! Do some research! Pay a little more if you have to! I thought it was great because I had the "Lifetime" plan but now I know why - it may take a lifetime to 'fix' whatever they messed up!

I recently had my 2nd Lasik Treatment done since the first did not take. I found out that day that the Lasik Plus center that I was going to was closing. They did provide follow up care but when I went to my appointment I was turned away by the doctor because she had no file on me. She also told me to make an appointment for the next day at the Lasik Plus location to have a picture taken of my eye. I called and they said I had to be there before 2:30 pm which I could not do the same day as I had to take time off work. I need a notice to my work for time off. I was told that they would have the doctor call me and discuss it with me. I never recieved a phone call. The next day I called again and they were closed for good. I was told that I could travel 5 hours to the next nearest office to be seen. I then called the Lasik Plus corporate office and they said that they would have someone call me back within 48 hours, that never happened. When I finally got ahold of someone they told me there was nothing that they could do. I asked for the money back that I paid for the lifetime guarantee and they told me no as they still had locations I could go to but I had to pay for it out of my pocket. I would never trust this company again.