I wired money to their account but never recieved the product.

They only responded to my emails at the very beginning confirming receipt of the money and apologizing for the delay. After a few months they stopped responding completely. The only way I could get a response from them is if I acted like a new customer interested in their product. Once they found out it was me they would once again stop responding. I have emails to back up my complaints. Here it is a more than a year later and still no product refund.