Lazy Boy
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Category: Home & Garden
Contact Information
United States
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Lazy Boy Reviews
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Klever
January 15, 2009
Scam
LazyBoy Chair and a half.
This is not worth the wood and staples it is made with. It is hard to recline and not comfortable.
The support board broke in the back after several months and the repair man told me this is problem with the chair and the fact that it is made cheaply.
The frame now is starting to twist and I am waiting for the back to completely break off.
I thought Lazy Boy was a Quality product and at $850 would stand the test of time but I dont see this chair lasting even a year.
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August 13, 2008
Poor quality
Purchased a recliner for just under 1000.00. There is very little padding on this expensive chair. You can feel the wood hit you in the arm the back cushion collapses when you sit in it, the seat cushion compressed so much that it kept sliding under the back. The back of the chair wobbles as though it is going to fall off. When we pointed this out to the repair person they said they were all like that. They replaced the seat cushion but that is all they did. I went to this company and paid alot of money because I thought we were buying quality. What you see on the showroom floor is not what you get. This chair was purchased so my 80 year old aunt would have a comfortable chair when she visits for 3 months each year. Now I am shopping for a 2 or 3 hundred dollar chair to replace it and I'll just buy a new one every few years.
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February 28, 2008
sagging and squeeking couch
We bought what we thought was a sofa & chair that would last us for at least 10 years.WRONG:::::
Our furniture was bought in 2005 and one end of the couch is sagging in the back and seat, also there is a clunking sound when you sit on it. We went to the store and complained about it. We told the girl there that we bought it because we were told that it would last us for a long time. There is only myself and my husband in the house, it's not like we have children jumping on it .My husband weighs about 160 lbs. and he is usually the only sitting on the couch, so weight is not a problem. We did manage to get a service man to come and look at it and he told us that he could put more stuffing in the couch however it would probably happen again , and there was nothing he could to make it last.This is rediculous.We bought furniture that we thought was reptible and would last us, as we are both retired and cannot afford to buy new furniture every couple of years.The store said that they would have their serviceman come a re stuff the couch with some better stuffing. nobody has came yet or even called.As far as I am concerned, Lazy Bor furniture is not any better than your cheap stuff that you can buy at WallMart.
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November 11, 2007
Warranty no good
We purchased a very expensive leather set from LazyBoy. After waiting months to recieve our furniture, and purchasing a warranty, the back of the sofa began to rub off. We contacted the warranty company and lived a nightmare waiting on them to arrive to "exam it". They finally decided to replace the piece (only after the salesman pushed for this) and then the replacement piece did not match in our livingroom.
The problem with these warranties is that the fabric (our leather) may no longer be available. If not, you have to pick from what they have. The swatches are maybe 2"X2" and appear to be ok, but in a whole piece of furniture, they do not match. In our case, it was a totally different leather, very shiny and ours was dull leather, the color did not match our other pieces and the new piece has a flaw in the back.
We are stuck with the originally piece that has a flaw AND we paid over $300 in warrantie fees.
DO NOT SHOP AT LAZY BOY AND DO NOT PURCHASE THESE WARRANTIES. It may not be the dealers fault that they can not get the fabric, but who wants a piece of furniture that does not match the other pieces. Most people do not even think of this. They assume the warranty will make it right. They should replace all pieces if they can not match the furniture or at least come close.
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