I always owned lazyboy furniture and loved it, but not no more, I bought a sofa and recliner that they talked up to good quality, what a farce. I purchased it march 07 and now it is march 08 and I have had them out 7 times to repair both of them, the mechanisms keep breaking the fabric pilled and they told me to go and buy a shaver to fix that problem and the cushion fell apart and had to be replaced then the colors didnt match (that cant guarantee that) the wood frame broke twice finally they replaced the seat back the fabric also didnt match they decided to replace the mechanism because it kept breaking. the repair guy told me that lazyboy changed there mechansims there cheap and flimzy and there always repairing them. well now it is a year old and lazyboy who said they would work with me when the warranty was up since it broke so much lied they just strung me along and then to bad your warrantys up! I have tried to get a new sofa or an extened warranty they woulded budge.
DONT BUY LAZYBOY FURNITURE PERIOD!!!
IF YOU DO DONT BUY RECLINING MECHANISMS THEY SUCK IT COSTS 75 DOLLARS TO HAVE THEM COME OUT AND REPAIR AFTER THE WARRANTY IS UP
MY CHAIR BROKE AGAIN 2 DAYS AFTER THE WARRANTY AND I AM SCREWED
IT IS A SHAME THAT COMPANYS BUY CHEAP PARTS AND MAKE US PAY SO MUCH FOR THEM