OMG I HAVE NEVER! had a problem at the lcbo... i go there twice a week, but Natalie at stanley park mall kitchener ontario canada, her manager being Chris. was so rude to me!.. my boyfriend and i went into the lcbo, he was buying alcohol for his step mom and his dad, ( he is 27) i didnt bring my id in, however i didnt even touch the alcohol.. and im almost 23.. she ripped it out of his hands even tho he told her he was buying it for his step mom.. i had to go home, get my id, .. and go in and buy his step moms alcohol. when i walked back into the lcbo she was with a customer glarring at me.. making rude comments about me, so i had to tell her to stop starring, and help her customers.. I have never been so insaulted. THAT CHICK SHOULD LOOSE HER JOB!

I went to the LCBO in Union station (Toronto) on a Friday after work, to pickup wine for an event. A stone faced male staff member stood on the ramp where the doors are, watching customers like a soldier itching for a gun fight. I wandered the isles looking for a particular wine and gave up when I didn't come across any staff to ask (and too hestitant to ask that stone faced one). Unfortunately, as I picked up my selection from a shelf, my large work bag accidentally knocked off an item from a display. The item didn't break but I was startled and had my hands full, so I looked at the stone-face (for some kind of assistance) but he gave me a dirty look; so then I looked at the cashier and she looked away with disgust. So I said "Forget it then!" and lined up to pay. Stone-face then shouted at me from his post: "AREN'T YOU GOING TO PICK IT UP?!!!"
I simply replied "No!" Then he shouted at me from across his post "UNBELIEVABLE!!!" . I decided to explain to him that he shouldn't give dirty looks and could have offered to assist. He told me to "SHUT UP AND GET OUT!!!" I then actually got scared - if someone is willing to get that angry in front of customers, who knows what else he might do?
Afraid for my safety (I'm a petite female), I kept quiet. The other customers also tensed up, and even the big and tall male customer looked worried.
But I then had to walk past this angry, hostile and aggressive staff person to leave the store; I was afraid he might hurl abuse at me on the way out, or worse.
Anyway, I'm going to write to the LCBO about this and will post their response.

I was purchasing a few bottles of Forty creek and Smirinoff.
When the employee asked for my i.d she began to question it.
Clearly it's a picture of me and shows my age, identification, etc.
I also gave her my birth certificate.
When She refused me I asked to see a manager and I asked her why my i.d is not valid.

She replied with "We have the right to refuse any customer"
I simply Said it was bullshit and she should do her job.

She then grabbed my arm, grabbed my i.d waved it in my face and began to scream at me telling me how immature I am, And how I need to learn respect. As she wouldn't give my i, d back I grabbed it from her and asked her where I can lodge a complaint, She then told me in a very aggressive way to "get the fuck out"

I told her she did not possess management skills to be working in that sort of enviroment and that I will return to get her name.

Im 20 years old, I should be able to buy all the alcohol I want according to the law itself.

I recommend no one to shop at the LCBO in tecumseh on manning.
They're service is horrible.
And The manager there is a Class A bitch.