DO NOT BUY FROM THIS COMPANY!!! I am on a limited income and made the mistake of ordering from this company before researching them. I ordered and paid up front for an extra large Hearing Assist Dog vest. They sent me a vest but the size is "Tiny". I emailed them since they would not answer the phone and a person named Kevin replyed. He accused me of not ordering the right vest and then proceeded to tell me he didn't like my attitude or how I spoke to him. He told that if I bought another one from them they would send me a X-Large. The man's arrogance and holier than thou attitude is the worse I ever heard!He has since quit responding to my emails after trying to negotiate a solution with him. They basically took my money and gave me the wrong product and then refused to work with me because in Kevin's own words, since I was not nice enough to him, he doesn't have to do anything.