Leaders Merchant Services

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Category: Business & Finances

Contact Information
1200 Montego Way, Walnut Creek, California, United States

Phone number: 925 746 4172

Leaders Merchant Services Reviews

Valery January 13, 2009

Unauthorized billing

I decided to start a business and needed a visa machine for my customers. I wasn't opening my business until December and 'Manny' knew about this and okayed it. This is where it all started! November I received my bank statement and found charges against my account from LMS and bank charges for each item they submitted.

I called Manny and he said he didn't have my account anymore that Tony Young did and that I needed to call him about the situation. Nothing was resolved! LMS had a deal to get a refurbished machine for $35.00. What they didn't tell me was that it was analog. My phone line is digital!

It's been nothing but headache after headache. I've been to my bank to stop them from drafting anything else from my account and hopefully to be reimbursed for at least the $210 charges for insufficient funds. The contract was suppose to be canceled without the $350.00 fee, however the first week in January 09 they placed 3 more charges against my business account.

October 17, 2008

Leaders withdrawls hidden fees from bank account without prior notification

Leaders withdrawls hidden fees from your bank account without prior notification. PCI annual fee of $30, Leaders annual fee of $100, etc...

I asked very specific questions and read the agreement and these fees were NEVER disclosed. I found out about them by looking at my bank statement!

DO NOT trust Leaders Merchant Services!!!

Just use QuickBooks instead. Their fees are stated up front and I never had a problem with hidden fees from them in the past. I should have just paid the extra .20% and up front setup fee in the first place...I have now switched. Lesson learned!