I have refused all bottles sent to me and these companies still continue to charge my credit card. Crooks! No one will answer the phone when i try to call and the recording keeps saying to contact them through the internet and fill out the forms and they will get right back with me, guess what? There is no forms or anything else at that website for me to fill out. I have turned it over to my credit card company to handle. Thank goodness Visa is willing to help!!! Don't waste your time or money dealing with these people!!!