Leap Frog Leapster L-Max

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(2)
Category: Education

Contact Information
Salt Lake City, Utah, United States

Leap Frog Leapster L-Max Reviews

March 12, 2008
Terrible customer service!
The toy was great and my son loved it, unfortunately the quality of his L-Max was not. I have received terrible support and customer service from leapfrog. My sons l-max broke two weeks after he received it for Christmas(touch screen wouldn't respond). I initially sent an email, I didn't get a response on that until the middle of February. I then called support and was told to send it in for replacement. I did that, and after waiting weeks and many calls I was told they would not receive any new stock until march 3rd. Well I called on march 3rd and started bothering them again, still they could provide no information. I finally received the replacement yesterday, but there was no screen protector. I called about this, they told me they tell customers not to send accessories since they do not replace them, I was never told this, and yet they sent an accessory, new video cables. Anyways I was told it would take 3-4 months to get a new screen cover. There support is terrible, I would avoid this company at all cost for fear of having to deal with their customer support/service, which is non-existent.
March 12, 2008
Customer service
The toy was great and my son loved it, unfortunately the quality of his L-Max was not. I have received terrible support and customer service from leapfrog. My sons l-max broke two weeks after he received it for Christmas(touch screen wouldn't respond). I initially sent an email, I didn't get a response on that until the middle of February. I then called support and was told to send it in for replacement. I did that, and after waiting weeks and many calls I was told they would not receive any new stock until march 3rd. Well I called on march 3rd and started bothering them again, still they could provide no information. I finally received the replacement yesterday, but there was no screen protector. I called about this, they told me they tell customers not to send accessories since they do not replace them, I was never told this, and yet they sent an accessory, new video cables. Anyways I was told it would take 3-4 months to get a new screen cover. There support is terrible, I would avoid this company at all cost for fear of having to deal with their customer support/service, which is non-existent.

Write a Review for Leap Frog Leapster L-Max

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
permanently closed
Taxi To Heathrow & Heathrow Taxi Transfers
Chapter 7 Bankruptcy
Ride and Shine Detail
old ironsides fake id
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt

REQUESTED REVIEWS

REVIEWS BY CATEGORY