I signed up with USMS for credit card processing. The representative, who approched me spoke of transaction fees, benefits, a three year contract, monthly fees. He did not tell me that he was representing two different companies: US Merchants Systems and Lease Finance Group. He did not tell me that the contracts were automatically renewed for one year and that the Lease Finance Group was Non-cancellable. I thought I was dealing with one company. Recently I have had 3-4 transactions per month where customers were debited twice by USMC. USMC stated my machine was faulty. Indeed my processing machine would frequently read Comm Errror. I would swipe the card again until the transaction read " transaction successful" I would discover later that the customer had been debited two and three times, but my settlement report would reflect my account credited once. I called Lease Finance Group. They stated that I would have to buy a new machine. A Lease Finance Group representative came into my store and stated that he could upgrade my machine. He stated that we could change processing companies to TMG. I showed him my contracts that clearly stated that my contract was three years and expiring in a matter of days. I signed up, signed a new contract, asked what to so with the old equipment, he gave me Lease FinaceGroup phone number. Now Lease Finance Group states I have two leases for about $40/ mo each and that I can not cancel either of them. They continue to debit my account. I tried to read the fine print to them, but they say the contract they have states otherwise. They have not mailed me a copy of the origonal contract with my signature on it. These sign up practices are decieving. The Representative ( the expert) does not point out that the contracts are traps. The representative promotes the products, points out all benifits. One contract is for three years, and the other is for four years, both contracts are connected, and automatically renew. Even if there was no meeting of the minds and the representative used deceptive practices, there is no way out. This has god to be illegal.
When I sent the 60 day in writing cancellation notice to USMC, they debited $250 from my account. When I called to ask why, they said the contract auto-renewed, despite my writen request to cancel.