I have made every effort to resolve this matter over the phone in the past several months with no satisfactory results and I sent the following to all involved.
Pursuant to the Federal Fair Debt Collection Practices Act, I am asking that you cease all collection efforts per our telephone conversations and confirmations of these disputed charges they are not charges that I made.
I do not owe the money that you have attached to my phone bill as third party charges you have stated in your collection request. And the late fee is void and null and should not be accumulated. I have spoken to both of these third parties in this matter and disputed the charges.
Please credit my account to for the agreed upon bundled contract of $118.00 price as we contracted for phone internet FOIS service.
Failure to verify this alleged debt upon my written request may constitute a deceptive or unfair trade practice upon your part: and subject you or your agency to civil damages of up to $1, 000.00 plus attorney fees, and and/or a Federal Trade Commission action, with penalties of up to $10, 000.00 per violation per day.