We started a refinance with Lei financial 80 East Rio Salado Pkw Ste201 Tempe, Arizona 85281 They are out of California but have a branch in Arizona. The loan processor came to our home, made promises she was not planning to keep. Putting us in a stated income loan, and we gave her all our papers, knowing we have had identity theft, she knew we were a little shy of this whole process. Come to find out, they went and pulled more credit, and said they would not, instead of stated income they called the Secretary of State of Arizona to see if the company I worked for was even a company, and the Secretary of State is only the place to find trade names, the company has changed names before. Instead of calling me and asking me about it, the processor sends me an email, and a nasty one at that regarding the company. She has sent me nasty email, and so has the loan officer in her company, saying he spoke to another loan officer and they are sick of our DRAMA! I am an Artistic Director for a Theatre! Drama is my work! I know here in Arizona they are having a hard time, but we are people with a 680 score and identity theft, a $750, 000 appraisal, this should not be so hard to finish. I think these companies should stand behind their word, they expect the applicant to do that, and so should they. They are in no position to send nasty emails to anyone, insulting them. Especially when the processor told everyone that the other loan officer had a house that was foreclosed on!