The same as above... I call to cancel my membership and they say the will take care of it and credit my account but I do not receive a credit and the next month the charge shows up on my bank statement again. It is very frustrating. I have put in a fraud complaint with my bank and they haven't had any luck either. I am now going to write a letter to the company and a copy of the letter to my bank. I hope this will take care of it.