Lennar

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Category: Home & Garden

Contact Information
Pflugerville, Texas, United States

Lennar Reviews

BYE123 May 13, 2011
Trash Build-Up & Trespassing
We have had trash thrown in our yard almost everyday since the construction workers started building the houses on our street. Not only us, but the rest of the people who live on the same street are experiencing the same problems. I understand there's wind that may blow trash around, but if it's going to get this bad, get a dumpster with a LID so it keeps everything inside! How hard is it? And this trash is not only construction trash. We've found tortilla bags, chip bags, napkins, foil, grocery bags, empty ice bags, etc. ALL in our front yard AND fenced backyard! We've even found huge ROCKS in our backyard and they can be a hazard to our dogs! We've called and complained 3 times already and per the "supervisor", they would send someone out everyday to pick up the leftover trash. Has it been done? Not once! I've seen no change! Their customer service is terrible and I will advise anyone who is trying to buy a home, NOT TO BUY A LENNAR HOME! I've also seen how cheap of items they use to build their homes. I'm not a home expert, but you can tell when things are cheap. My neighbor makes a living repairing homes, apartments, etc. and he knows a lot of good quality items to use, and he says Lennar is ripping people off. Now, not only did I have the problem with their trash, but I've actually seen with my own 2 eyes, the construction builders trespassing onto residential homes on the same street, and getting water from the side of their house! How ridiculous is that! First of all, if you're thirsty, you come prepared. If you run out of water, the water is working on the house you just built, so get water from there, NOT from other people's homes! We have not seen them get water from our house, BUT we did a test and put a hose adapter where water can come out 2 ways. We made sure the switches were to where water could not pass if you turned the water spout on. We checked when we came home from work, and noticed one of the switches was turned. And these switches are not easy to turn. We also noticed some of our driveway was wet. And it hadn't rained here in Texas for a good 2 months! And there was sure no rain in the forecast! We called and complained and they only apologized, but did not seem like they were going to do anything about it. I am furious about these situations and if we have to make another phone call, I am taking this to the corporate office. Lennar has very poor, unsatisfying customer service, and their homes are poor quality homes. STAY AWAY FROM THEM!
philusa March 1, 2011
leaking shower
We bought a new Lennar home back in Sept 2004, the house looked nice when we arrived in the USA after a 9hr flight from the UK but within a few months of owning the house things started to go badly wrong..both upstairs showers had very bad water leaks which ruined the ceilings downstairs and within a few months we discovered other homeowners in the same street had the same problem. We now have 4 neighbors who have the same problems. Lennar will take your money but will not fix the problems and will not stand behind its so called" good name"...we are very disappointed and will stay away from the Lennar products and advice other friends not to purchase. Photos are available when Lennar show interest!
Madmatt February 17, 2011
Stay away
Buyer Be Aware: Valley Brook Subdivision Fort Worth Texas. Lennar and KB Homes are building in same subdivision driving our home prices down. KB Homes are not the quality of Lennar. They are prefab Homes because they deliver the walls and trusses(2 X 4) constructed. Behind the bathroom/shower/tub tiles they use green drywall board should use concrete board like most quality builders. This is my second Lennar Home I have purchased. First was in the Houston area. We moved here expecting the same quality and customer care which we receive but they shouild be building with the same quality builders.
The Vigilante November 30, 2010
Lennar Customer Service is a joke
While in the process of removing the landscape and sidewalk in the front yard, Lennar crew tore up part of my front yard and damaged my Christmas decorations. After arriving home late the day in which I assumed the damage occured since I hadn't noticed the hole before, I inadvertantly stepped into the hole and twisted my ankle pretty badly. I contacted Lennar after 10 days because my anle was not feeling any better, Mr James Perry, the Corporate Customer Care Manager in General Counsels's office, told me I was an incompetant fool for not seeing the hole and I needed to handle the issue myself. When I also advised him of the damage to my Christmas decorations in which I had firm evidence that the construction crew caused the damage, he stated that I should call 911 immdeiatley. Really? Call 911? Why on earth would someone call 911 over some vandalism? Really makes me wonder what goes on over there.
Jack May 12, 2010
Garbage
We purchased a home last year, (built in 2005)...and have a laundry list of builder defects, which Lennar says they are not responsible for. To top it all of, the Lennar Reps were hateful that we were bothering them about these defects. A leaking roof above my daughters bed is no laughing matter to me when we are buying a NEW home. Shady people working for Lennar and wherever Mr. Lennar is, they probably don't care as long as cash is flowing. IM now stuck unlsee we want to sell for half what we owe or walk away...but you can still save yourself a lot of anguish. If you don't care about quality, then buy from Lennar.
Eliasm01 May 10, 2010
Water Leak - Faulty Installation
www.youtube.com/watch?v=egM4yC56UlY

Water leaks through the shower tiles and flooded the dining room ceiling. Since the house is 15 month old and passed the warranty period they are not taking responsibility of it. I also had water leaks in the basement which was identified before the warranty period, but still not fixed by Lennar. Don't expect Lennar to stand behind their product. I will never buy a home from them again.
Filip May 5, 2010
No quality
We bought our first newly built home from US Homes/Lennar in 2001, now after 9 years we were ready to up grade and put our home on the market. But after the inspection by the buyers we found out our main sewer line was a poor install, the buyers backed out and we need to spend 12000 to 16000 dollars on fixing the problem. When we contacted Lennar they said it would have fallen under the 2 year warranty and we only had 6 years from time of possession to take legal action. I could go on about many other problems with this cooky cutter house that we have corrected over the years but don't have time to write a book! Word to the wise, when you build a new home pay attention to every detail and scope/camera your main line before warranty is up!
Alberto March 29, 2010
Rude and indignant
My partner and I are strongly considering purchasing a home in Ashburn VA Martin Chase community. But after dealing with the sales person (AJ McCollough. We are thinking twice!! Although its a nice community AJ was extremely rude and indignant once we asked about the warranty of Lennar's Home. After reading many complaints about Lennar, as home buyers we want to feel comfortable with our purchase. No one should purchase a half million dollar home without asking questions!! She was very abrupt, negative and aggressive. At least I can honestly say she is consistent in her behavior, I witnessed her treating other buyers the same. Although the homes are in a great location, it DOES NOT give her the right to treat buyers with such hostility. Such arrogant behavior when someone is just trying to feel confidant in their purchase is absurd!!
VicZ45 February 3, 2010
Poorly built homes
When Lennar says they have the "everything home" they mean that everything is wrong. They did not caulk the windows or outlets leading to leaks when it rains. My "energy star" home if filled with drafts. The drywall was not taped in the corners or ceiling leading to hairline cracks everywhere. The cheapest materials were used including the upgrades that I over paid for. Unskilled labor was used so the walls are crooked. I can hear every step someone takes upstairs because of poor instalation. The list goes on. I would tell anyone not to buy a Lennar home. I made a comment on my facebook so all can see.
October 17, 2008
Terrible company
My wife and I began searching in Lakeland, Florida for a new home when a job change forced us to move. On the surface it seemed as though Lennar Homes, the Hampton Hills subdivision, had everything we were seeking. In reality our deal with Lennar was a nightmare and I could not be happier that we did not end up buying a home from them. Consider...

1. Lennar builds generic homes. Want to change a color? Sorry, but you cannot. Want tile instead of carpet? Not an option. The simple fact is that when you buy a Lennar home, even if you sign on the dotted line well before construction begins, you are buying a stock home. They try to make it seem as though this is the way to go but it is extremely self-limiting when you spend about $200k and cannot even do minor modifications to the home's design.

2. Lennar uses deceptive advertising. My wife and I were led to believe that the Nehemiah funding was a Lennar deal. It was a federal deal. We were led to believe that our home would start about one month after we signed on to buy it. At the 4 month mark, when construction still had not begun, it was starting to lose its allure.

3. The "Everything Is Included" is another deceptive advertising practice. The packages are very generic and they do not use the top-of-the-line products. Everything is "contractor grade" unless you buy one of the largest and most expensive of their homes. But even if you spend over $300k for the home you still cannot even pick your colors, options, or layout.

4. Lennar caters to the first home buying crowd. Savvy buyers will pick up on this and will not buy from them. This, for whatever reason, seems to lead to a lot of rentals in the area. Perhaps because the new home buyers end up in over their heads and have to rent to stay afloat?

Last but not least, most of the Lennar homes have really small kitchen cabinets. The model we were looking at had 14 and all of them were small. It had a medium-sized pantry which would have been filled with pots and pans that would not fit into the kitchen.

The bottom line is really simple. Your home is your biggest investment. If you are going to buy a new home then why settle, especially as much as you are going to end up spending? The answer to your home dreams is NOT Lennar. There are simply too many other builders out there that are superior in quality, customization, and overall buying experience.

Lennar's business plan is also flawed by the way. We signed the contract on May 4. By September the home was still not built. Because they build in their neighborhoods in stages you may have to wait awhile. What kind of business plan allows paying customers essentially walk away from their purchase? The answer is a really bad one...

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