Lennox
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Category: Home & Garden
Contact Information
15017 Swenson Street, San Leandro, United States
Phone number: 510 614-7638
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Lennox Reviews
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IngJ83
September 26, 2010
Don't purchase from them
I purchased a Lennox heat pump in Dec. of 02 and have problems with it every year. I have had to replace the capassitor, blower fan, fuses, and a host of other problems. I can no longer afford to repair all of things that goes wrong with this unit. I am very disappointed with this unit and I will never purchase a Lennox product again.
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Lyndon
July 22, 2010
Sells inferior air conditioners
My compressor failed after two years. An authorized tech came out, found the problem, indicated the compressor is covered but wants to charge $1300 for labor. I called Lennox and they did not care. It is a shame to spend so much money on what I thought was a quality company only to find out what inferior products they make.
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D Lock
November 27, 2009
HM30-100-3 Heat System
September 10, 1999 we purchased a Lennox HM30-100-3 Complete Heat System for our home. It performed as expected for 5 years 1 month. On October 13, 2004 we had to replace the 93K98 Combustion Air Blower(not under Warranty). December 24, 2008 we replaced the second blower(not under Warranty). September 30 the blower failed again and was replaced(under Warranty) As of this letter the September 30 blower which is termed "After Market", is beginning to fail, and is not under Warranty. This is only 2 months.
Why do I have to use an "After Market" product when new parts are
available? My Dealer has been less than helpful.
Adding to our misery, is the water tank, which is leaking (rust deposit under the tank). Is it under Warranty?
According to Lennox propaganda(Advertising), you have the best product on the market????
The question at hand is what do we do now? What are our options? Please advise me quickly as the heating season is upon us. I need to replace this albatross or its parts as soon as possible. Please advise!
Dan & Linda Lock
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August 4, 2008
Paid in advance for service, they went out of business.
My name is Guy Ross and I am writing this on behalf of my wife, Betty Ross. Last summer when our home's central air system was serviced, we paid 2 years in advance for future servicing. When I called to schedule an annual servicing, the phone was answered by a person claiming it was a different company. They do the same type of work but claim they purchased the phone number from Advanced, who is no longer in business. They said they purchased the phone number because they were servicing some of Advanced former clients, but said they would not service us because they did not know where San Leandro was, and said that it was probably too far away from them. Advanced Heating And Air Conditioning was is Fairfield, CA. The voice on the other end of the phone who claimed to have purchased the number from Advanced claimed to be in Santa Rosa, CA.
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