I bought a lenovo Power Adapter for my daughters notebook in Saudi Arabia.
2 weeks later, while on holiday in Europe this thing nearly electrocuted me, when I plugged it in. I got a nasty burn mark on my thumb, my arm and elbow were hurting for a whole day not even mentioning the shock I got.
I checked ont heir website, where I could complaint too. No address for Saudi or the ME, so I contacted the customer service in the States per e-mail. The answer I got was totally laughable. First of all, they got my name
wrong ( and I mean totally wrong!). They were thanking me contacting them ???? and wrote, I should contact there customer service in Saudi, but not providing any contact details and furthermore explaining, that they have nothing to do with it. I, as a customer, dont give a s*** which part of a company is where respnsible, when it's one company they should feel responsible no matter where, especially when they are pretending to be global players.
I replied and asked them, how they expect me to find the contact details for their customer service, when they are within their own company not able to find it. Guess what, never heard of them again. Apart from getting injured through one of their products, how do I get a refund?