I was referred to an organization within St. Louis, MO that assist with teens recieving glasses by a family friend to does work within the community. After speaking with a representative with the organization a referral was faxed to Lens Crafters for my son to recieve an eye exam and glasses. I had no prior knowledge of all of the services that the organization rendered to teens and it wouldn't have mattered. My main goal was to get my son a pair of glasses. Sept. 15th we went for an appointment atthe St. Louis Galleria Lens Crafters. Prior to us getting there, I had to speak with my son about making sure he is where he should be when he should be there. When we arrived we signed in and my son went walking through the mall without getting permission. When it was his turn to have his exam I wasn't able to find him. When he finally came back to the store. I firmly corrected him because he had done the same thing before we initially arrived at Lens Crafters. The lady in the doctor's office of Lens Crafters had a nasty, arrogant and ignorant attitude, I guess it was because of the tone of my voice when I corrected my son, but I didn't care because my job is to teach my children regardless of the setting or whose present. On Sept 17th a lady from DFS (Division of Family Services) came to my home and said that Lens Crafteres reported that I punched my son in the face and knocked him into a wall. This was a lie if I ever heard one!!! Who in their right mind would do something like that to a child and especially their own child? If I had done this my son would not have been able to have an eye exam and if she called DFS I'm sure she would have called the police. I was cleared after the lady from DFS visited my lovely home as she so kindly put it. She stated that my children were mannerable and that they have everything they need and a lot of the things they want. This visit resulted in my my son and my daughter missing half of a day from school because she wanted to see both of my children; my son because of teh complaint and my daughter because she is a minor in my home. Two weeks later the lady from DFS called me again and said that she had gotten another call from Lens Crafters stating that my son came through the program as a teen with a sexually transmitted disease. My son has never stepped foot in this organization and neither have I. We only spoke to them over the telephone. WOW! The hurt and disgust was too much. When I called for the district office inforamtion, in which I was given prior to the second telephone call from the DFS office, I was told that they didn't have a district office and to speak with the doctor that owns the office. I was given a number and guess what? It was a different number that is used in the same office were the homewrecker works. That was my first visit with Lens Crafters and it will be my last. This is not the only complaint that I will be making. I plan to take this complaint as far as I can. This situation could have resulted in both my children being taken away. I am a single mother of four children and a grandmother of one. All of my children are doing well. My son is a honor sophomore who takes college course while still in high school. My twin girls (19) are in college, live on their own and work full-time. My youngest is doing well and all of my children are respectful. They didn't get this was by me being a passive parent. I take my role as a mother very serious and my parenting skills are effective and produces positive results. You can't judge a book by its cover and you can't always tell what a book is about just by the title. I guess she assumed that because my son was coming through that particular program that he was a child with no direction and had no goals and had been serviced by the organizationfor a sexually transmitted disease. She totally stereotyped myself and my son. The staff are liars, homewreckers, ignorant and arrogant!!!